HP MSA 2062. How to properly shutdown for a move.

[rstuntebeck65]

We plan to move our servers and storage for a new office.

HP MSA 2062.  How to properly shutdown for a move.

Is there a recommeded procedure?

- Rick

[support_s]

System recommended content:

1. HPE MSA 2062 Storage Array - Spare Parts

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[Amjad_kasem · Accepted solution]

To properly shut down an HP MSA 2062 for relocation, it's important to follow the recommended procedure to ensure data integrity and avoid hardware damage. Here's a step-by-step guide to safely shutting down your HP MSA 2062:

Step-by-Step Shutdown Procedure:

1. Notify Users:

   • Inform all users and applications connected to the storage system of the planned shutdown to prevent data loss and ensure all processes are stopped.

2. Stop I/O Operations:

   • Ensure all I/O operations to the MSA 2062 are stopped. This can be done by shutting down or disconnecting the servers or applications using the storage.

3. Access the Management Interface:

   • Log in to the SMU (Storage Management Utility) or use the CLI (Command Line Interface) to manage the MSA 2062.

4. Check System Status:

   • Verify that the system is in a healthy state. Resolve any critical alerts or issues before proceeding with the shutdown.

5. Graceful Shutdown (Using SMU):

   • Navigate to the "System" tab.
   • Select "Shutdown or Restart".
   • Choose "Shutdown" and confirm. This will safely power down the storage system.

   Graceful Shutdown (Using CLI):

   • Log in to the CLI.
   • Execute the following command to initiate a graceful shutdown:
     arduino

     Copy code

     shutdown both
   • Confirm the shutdown command when prompted.

6. Wait for Complete Shutdown:

   • Ensure that the system has completely shut down. All LEDs on the front panel should turn off or indicate the system is powered down.

7. Power Off the Enclosures:

   • Turn off power to the disk enclosures by pressing the power buttons on the power supply units.

8. Disconnect Power Cables:

   • Unplug the power cables from the power supply units to ensure no power is reaching the device.

9. Label and Disconnect Cables:

   • Label and disconnect all network and data cables to avoid confusion during reinstallation.

10. Prepare for Transport:

    • Ensure the MSA 2062 and its components are securely packed to prevent damage during the move.

Additional Considerations:

• Backup Data:

  • Before shutting down, ensure you have a complete backup of your data.

• Documentation:

  • Document the current configuration and connections to facilitate reinstallation at the new location.

By following these steps, you can ensure a safe and proper shutdown of your HP MSA 2062, minimizing the risk of data loss or hardware damage during the move.

Source:

Here are the direct URLs to the HPE documentation for the MSA 2062:

1. HPE MSA 2060/2062 User Guide:
- (https://support.hpe.com/hpesc/public/docDisplay?docId=a00095525en_us)

2. HPE MSA 2060/2062 SMU Reference Guide:
- (https://support.hpe.com/hpesc/public/docDisplay?docId=a00095526en_us)

3. HPE MSA Storage CLI Reference Guide:
- (https://support.hpe.com/hpesc/public/docDisplay?docId=a00095527en_us)

[Emexrulsier]

This method doesn't seem acccurate anymore.  I also have a 2062 and wanted to shutdown.  There isn't the mentioned shutdown options as you state from the SMU.

When you log in to the SMU there isn't a "System's" tab, there are four menu options Dashboard, Provissioning, Settings and Maintenance.  Under Settings there is a System option.  but this is just an area to set up some very basic system settings such as System Name, Date/Time, turn on things like SMART, or adjust drive cache.  Nothing at all to do with Restarting or Shutdown.

If you navigate to Maintencance > Hardware > Eclosure there is a drop down called "Actions" where you can choose Shutdown/Restart and you are given the following options.

You can shut down controllers, you restart controllers, and you can restart the management controller but nothing at all to just shutdown the Enclosure.  There was a reddit post that says you can't gracefully shutdown MSA remotely you just have to stop IO (is shut down any connected hosts and then press the power button to turn it off  I am not convinced this is correct as you can't be sure no parity writes etc are doing on on the disks and end up forcing things like disk scrubbing on your array which you would have if you just turned the power off.

So any ideas what the actual correct method for shutting down is, the text in that popup talkins about shutting down the controllers needs to be done before powering off its enclosure but how to porperly power off the enclosure I don't know.

[JonPaul]

@Emexrulsier 
The only documentation which I can find that indicates shutting down the Storage System is the Chassis Replacement guide:  https://www.hpe.com/psnow/doc/a00105306en_us

You are in the right place.   MC == Management Controller  you can only restart this, you always want your management interface available even if the Storage Controller is shutdown.  The MC up will allow you to remotely restart the Storage Controller.
SC == Storage Controller  you can restart this controller or shut it down.  If it is shutdown the system will not communicate on the Host Protocol ports.  And all data in Cache is written out to disk.  (See CLI Guide, shutdown description:  https://www.hpe.com/psnow/doc/a00105313en_us)
The instructions above are pretty close.  The reddit comment is incorrect.  Graceful shutdown is when BOTH (controller A and Controller B) Storage Controllers are shutdown.
As stated you should stop I/O from the hosts before shutting down the SCs.
Shutdown the SC --> LEDs on the back of the controller will indicate it is down (White LEDs) (Installation Guide Appendix A:  https://support.hpe.com/hpesc/public/docDisplay?docId=a00128579en_us)
Power off the main enclosure
Power off any expansion enclosures

When powering back up make sure all enclosures are in the same order

Power on expansion enclosures -  wait 1min+
Power on the main enclosure - should be fully up in 15min
The system will return to the running state on power on,  NOT to the shutdown state.

[rstuntebeck65]

Cool,


Thanks,



Rick Stuntebeck

IT Specialist & Systems Architect

Minnnesota State Board of Investment

60 Empire Drive, Ste 355 | St. Paul, MN 55103

612-237-0793 | Rick.Stuntebeck@state.mn.us | www.msbi.us<>

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