HP Storage

[Ron03]

Hi Guys,

How to fix this issue, I check all my HDD on storage the status is OK.

Health: Degraded

Health Reason: A subcomponents of this components is unhealty

please help

[AnkitM]

HP has multiple storage under it's Storage Portfolio, which storage are you referring to?

Is it HP MSA are you referring to?

[Ron03]

yes it is HP-MSA-2000-G3 please help me to fix this issue.

Thanks

[Torsten.]

Check the system from SMU (follow the marks) or do "show system" from CLI.

[Ron03]

Hi Where I can find that one? sorry I'm new here in MSA-2000

[Torsten.]

ssh to the array and do "show system".

[Ron03]

Hi torsten please check my upload picture. its a hardware problem?

[Torsten.]

Both compact flash cards (part of the controller) have failed. Try to reboot the controllers one by one. If the issue remains, replace the cards. make sure you are using current firmware (TS252).

[Ron03]

ok will do. what is the reason why we face this problem?

thanks

[AnkitM]

It is unlikely that 2 CF Cards fail at the same time. Can you check in the SMU you were getting errors similar to:

  242   ERROR          Auto-write-through trigger event: CompactFlash failed.

  242   ERROR          Auto-write-through trigger event: CompactFlash failed

If yes then you will need to replace both the cards with http://partsurfer.hp.com/Search.aspx?SearchText=768079-001 

If not then we can try to check what is going on.

[Ron03]

Hi

 where I can find this:

242   ERROR          Auto-write-through trigger event: CompactFlash failed.

  242   ERROR          Auto-write-through trigger event: CompactFlash failed

thanks

[AnkitM]

You can login to MSACli (Telnet to the SMU/GUI IP Address)

#show events

OR from the GUI (Refer Attachment)

[Ron03]

ok I did that.what next step?

[Ron03]

Hi 

what do you think?

Thanks

[AnkitM]

None of the Event Shows any errors.

Can you add #show configuration and #show events output (Tail it to 500 lines)

OR 

You can reseat 1 of the Controller and Check if the CF Status Changes.

If not, you will need replace the same.