HPE SAN MSA 2050

[Ramon5]

Good afternoon, after a cordial greeting, I would like to raise a problem about the HP SAN MSA 2050.

Controller B presents an error status when controller A is active.

I mean that controller B remains in a non-operational state.

I attach screenshots, if I place the B alone with the single controller activated it works normally, but when I connect the 2 controllers the B does not work.

[Ramon5]

[ArunKKR]

Hi,

I guess the array would be out of warranty/support contract.

Could you check the events using the below command with both controllers installed?

show events last 50
show system
show pools
show unwritable-cache
show versions

This might indicate events similar to Killed Partner controller or any reason why controller A is not allowing B to boot up.

[ArunKKR]

Hi,

Please let me know whether any assistance is required in this regard

[Ramon5]

Hello, the support has already expired, my boss has already contacted to renew the warranty contract and is receiving assistance.

Also thank you for your response.