MSA 2060 timeout errors

[jtejada]

Hi all, We have an MSA2060 with 12 x 7,2K drives and 2 disk groups in Raid5. we are using for these purposes:

- VMs data stores. DG01

- Remote site backup storage. DG01

- Disaster recovery with VMWare Site Recovery. DG02

We are experiencing high latency events, remote backups are not being completed and timeout errors under site recovery system. I suspect 7,2K drives are the problem. Could someone confirm?

This is a normal usage of the disks:

[Moderator edit: Erased the confidential info.]

[ArunKKR · Accepted solution]

Hi, 

We cannot expect much performance when the array has just archive tier hard drives.

The disk IOPS seems to be normal.

Usually archive tier disk IOPS will report consistently high values above 300 if there is a huge latency.

It would be better to log an HPE support case so that debug logs could be verified whether the disks are overloaded consistently.  This will also help to check whether any specific disk is reporting errors.