MSA P2000 iSCSI volume is not initialized (not in the VMWare, not in Windows)

[Grishko]

Good day!

I have a MSA P2000 FC/iSCSI. 

I created a vdisk and volume and try to connect it to VMware ESXi. The ESXi host sees this volume But when I try to create a datastore on it, I get an error:

"Failed to create vmfs datastore - cannot change the host configuration."

I tried to do this operation with different vdisks and volumes, the result is the same - an error. 

Then I tried to add a volume on iSCSI in a machine with Windows. The volume appeared in Disk ManagementBut when I try to initialize it everything hangs and I get an input-output error.

[Grishko]

I tried this solution (for VMware ESXi):

https://www.webbosworld.co.uk/?p=610

Call “HostDatastoreSystem.QueryVmfsDatastoreCreateOptions” for object “ha-datastoresystem” on ESXi “host ip” failed.

Turns out the HP controller hadn’t initialized the array or written any data to it, so it had some GPT type partitions which VMware couldn’t write to (from what I can understand anyway!). Fortunately we were able to use partedUtil to resolve this –

1. Within the vSphere client under Configuration – Security Profile start the ESXi Shell and SSH services

2. Use a terminal program of your choice (e.g. Putty or XShell) and connect to the ESXi server

3. Find the Disk ID for the array (cd /dev/disks then ls)

4. Run the following command to partition them –partedUtil mklabel /dev/disks/diskid msdos

5. All Done!

But this did not work (Connection timed out during write on the iSCSI disk):

[SUBHAJIT KHANBARMAN_1]

you haven't mentioned full details of the P2000 box like what firmware it's running with, if additional drive enclosure present, what type of drive installed and what type of firmware running on them.......if volume can be seen in host then generally it's not storage issue but still I would suggest if you can share the store.log file then may be I can check if any issue at the MSA or at the block level

[Grishko]

Just updated the firmware to the latest:

But the problem is not solved:

[SUBHAJIT KHANBARMAN_1]

have you tried to create two separate vdisks given ownership to both controllers - may be to figure out if the issue related to any controller specific?

have you tried manually verify vdisk command to check if any block level issue?

Is it possible to share the MSA log file ?

[Grishko]

My disks:

[Moderator edit: Erased the confidential info.]

[SUBHAJIT KHANBARMAN_1]

it looks to me all are unsupported drives for P2000 except one as per the MSA drive matrix as below,

https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=a00052032en_us

Only drive with model number EG0300FCSPH supported drive but firmware version old. Please find the link to get latest firmware ( I have shared both fla and exe file for your help) ,

https://support.hpe.com/hpsc/swd/public/detail?sp4ts.oid=null&swItemId=MTX_20191725476e453cbc7d2e3aca&swEnvOid=4184

https://support.hpe.com/hpsc/swd/public/detail?sp4ts.oid=null&swItemId=MTX_2d235f9f17f54553a800ecc416&swEnvOid=4184#

My suggestion would be start using HPE supported drives in order to avoid any issue further

[Moderator edit: Updated the broken link. You may also refer to https://support.hpe.com/]

[Grishko]

Thank you for your answer!

But the firmware update on the HP drive fails:

[Grishko]

[Grishko]

--------------------------------------------------------------------------- Setup Session Beginned on 15.12.2017 - 18:49:56 --------------------------------------------------------------------------- Command Line Parameters Given: Controller IP is :10.0.20.71 Beginning Interactive Session... Name: Firmware Flash Component for Windows - HPE MSA 1040/2040 and P2000 G3 300GB, 450GB, 600GB and 900GB 6G SAS 10K rpm SFF Drive Models (EG0300FCSPH, EG0450FCSPK, EG0600FCSPL and EG0900FCSPN) New Version: HPD2 The software is installed but is not up to date. Current Version: HPD0 Device flash unsuccessful! - EG0300FCSPH : disk:1:8 Detailed log in :MSA2000_10_0_20_71.log The operation was not successful. --------------------------------------------------------------------------- Session Ended on 15.12.2017 - 18:58:37 ---------------------------------------------------------------------------

[SUBHAJIT KHANBARMAN_1]

I hope you tried from both controllers and both from SMU and CLI/FTP method........Have you tried HP_EG0300FCSPH_HPD2.fla ?

if all are failed then better to log case with HPE support........next troubleshooting will be based on logs or may be some support engineer will look into your system by taking remote access

[Grishko]

The firmware on the disk has been successfully updated, but the problem is still not solved

: (((

[Moderator edit: Removed the confidential info.]

[Grishko]

Our logs:

https://www.dropbox.com/s/69w6i67l0wm85qp/store.zip

[SUBHAJIT KHANBARMAN_1]

it looks like same volume presented to both Windows as well as ESX server with same LUN ID..........this is not correct.........please remove all mappings and present only to Windows host.............then initialize the volume at Windows...............please capture screenshots step by step and in english so that everyone can understand...............

[Grishko]

23456789

[Moderator edit: Removed the confidential info.]

[Grishko]

[Grishko]

thank you for your help!
Sorry, I do not have an English version of Windows Now.

[Torsten.]

Try GPT instead of MBR.

[ifit]

@Torsten. "partedUtil setptbl /vmfs/devices/disks/<id_disk> msdos" and "partedUtil mklabel /dev/disks/<id_disk> msdos" didn't help us. 

[ifit]

it doesn't work when i initialize with mbr or gpt. No difference.

[phaeton]

Solution is to log in to console of p2000, then type:

show unwritable-cache

If percent > 0 then run:

clear cache

It helps for me

[Dr-Kiev]

It seems to me, drive has blocked write. Do you have about the same issue with all another disks in storage if you repeat same procedure?

[BloemertIT]

Solved my problem,, many thanks!!!