Netraid card problem

[james gould]

Have a netraid card 2m where the channel 1 was lost. It was able to see the OS volume on channel 0. Replaced the netraid card with another 2m card, this did not work. Put back the old card and now we are unable to see the 0/S volume since system will not reboot.
Also we are unable to get into the raid config using Control-M even though we are prompeted on the screen to do so. Is there any way to get to the config at this point??

[Mugilvannan]

1. Boot the server in to CTRL + M (the controller might complain that the hard drives in each slot are not responding but that is ok because the hard drives are diconnected)
2. Go to Configure/Clear Configuration and accept the warning
3. Power down server reconnect all the hard drives
4. On boot up you definetly will get a configuration mismatch between disk and NVRAM which is expected (This is because the configuration on the controller is cleared and all the hard drives still have that and during boot up the controller config is checked against the hard drives config which does mismatch)
5. GO to netraid express tools (I believe you can this by pressing any key or CTRL + M)
6. GO to Configure and then Add/View/Delete option and you will get two options
View Hard drive
View NVRAM

[Terri Harris]

If you are unable to get into the NetRAID Express Tools program by pressing Ctrl-M, the card may be failing completely.

1. Try reseating in a different PCI slot.
2. Try flashing the NetRAID firmware (even if current). The firmware flash is here:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?locale=en_US〈=English&pnameOID=62488&prodSeriesId=51930&prodTypeId=329290&basePartNum=COL4353&locBasepartNum=ns-14418-1&os=Cross+OS&tech=Firmware++Storage+Controller