A message you should all read

[wagley 2 10-18]

Hi all,

Thank you for your suggestions/feedback that you have been submitting to us. We're listening and are trying to act as quickly as possible to address some of the issues you've addressed online and via the Feedback mechanism. Thanks for caring enough about the service to take a few minutes to send us a detailed description of the problem you're experiencing in the Forums, or sending comments/suggestions you have about the Forums. We appreciate your input! We also welcome words of encouragement and kudos. : )

I received a message from Shaun Aldrich letting me know that he hasn't been able to assign points to some of you because of the problem we're experiencing with the SSI errors. I'm sure he isn't alone, so please take that into consideration until we fix the problem. Please hang in there while we fix these issues, we're all affected by the SSI errors and performance problems.

Thank you for your patience and understanding!

Happy holidays,

Your Forum Administrator

[Madhu Sudhan_1]

Thanks ! your point is noted.
...Madhu

[Victor BERRIDGE]

Monday I couldnt do any search or contact hp (error 404) etc..., but knowing you were doing your bests, I didnt bother sending any notifications...
I believe the success of this forum is at such cost, tolerence and understanding...
Its a great challenge and a great job you at ITRC are accomplishing...
Thanks for all
Best regards
Victor

[Maureen Gunkel]

Shayne:
I appreciate the effort you 'guys' are putting into this thing, and have noticed a vast improvement over a few weeks ago. I have learned to be patient, and know that HP is doing all it can to bring us the best possible Forum.
Thanks for all your hard work

[paul courry]

We should absolutely extend patience and understanding to the poor people having to fix this mess. However, and here is the inevitable "but", IMHO releasing this product in it's original state points to a failure of management.

It's not the web developers fault when a product needs more time to finish testing and debugging. It is an indictment of management however when such a product is released early. Just my .02 cents and MHO.

[Richard Darling]

The value of the forum far outways these problems...
RD

[Robert Gamble]

I would like to say thanks to all the staff who support the ITRC. I'm sure the last month has not been easy during that transistion.

Great Job!

[Darrel Louis]

Hi,

I always have a problem with this one
Error processing SSI file '/cm/QuestionAnswerContent/1,1154,LoggedIn!0x5cbcd06ed8c8d4118fef0090279cd0f9!0!1,00.html'

Most off the questions asked by Maarten van Maanen.

[Danny Engelbarts]

Shayne,

Maybe it would be handy to create some sort of problem status page so that one could look up a problem, add his/her own experiences if neccesary or even check what the current status is?

Greetz, Danny.

[Rita C Workman]

Shayne & ITResource Staff,

Thanks for this forum...and for the great job you folks are doing. Compared to the value of this forum, the problems are few.

Again, thanks to you and the great staff there !! You Folks Are Great !!

Rita

[Cheryl Griffin]

I love that idea Danny. Posting the hot issues and status would reduce the number of posts that are "airing" out the problems. We could just go check the status board for an update. And a link from there to report new problems would be a convenience also.

Just my 1.5cents worth. ;^)
Cheers!

[wagley 2 10-18]

I've heard from several of you asking for an area to post general announcements/issues. Danny, I'll bring your idea back to the team. If we added a general forum, what topics would you like to discuss?

[Steffi Jones_1]

Hi Shayne,

I have a suggestion to make...

After hitting the reply button the author is not shown any longer. It would be good to have a name shown, so that we can address the answers and start with a friendlier Hi "Shayne" or so.

Just a thought :-)

Steffi Jones

[Pasha_2]

It would be ideal to actually see the forum someone is replying to (maybe at the bottom of the page you reply to) so that if they wanted to, they could cut and paste information from previous responses and put them in their reply.

Its a lot easier than hitting the back and forward key!! :-)

[Dave Walley]

As I am not always prompt in assinging points, and as a result I cannot always find my question. Is there any way that I can view only calls that I have placed.

Dave

[Dan Hetzel]

Hi Shayne,

You're definitely on the right track.
This forum is, by far, one of the best I've seen.
Thanks a lot for all the effort you are putting in there.

Best regards,

Dan

[Vincente Fernandes]

This ITRC forum is really doing a wonderfull job. It is a great help for newbie as well as experienced unix admins and also for DBA etc. Even i experience the same errors/problems while accessing/replying to questions. Hope we have a better forum starting from the holiday season to 2001 and forth. Also thanks to those involved in support of this forum and hope ITRC forum has a wider base.

[John Collier]

Shayne,

It???s always nice to have the forum admins come back and pat us on the head sometimes. ;-)

I???m an advocate for the issues area as well. Although Dan does a GREAT job with the monthly ???issues thread???, I think the idea of having an area that gives a running account of the status of certain issues is an even better idea.

I do feel that it should be considered a different area than the ???general announcements/issues??? area that has been suggested. It would be rather disheartening for me to see something like ???Congratulations John???!??? right under a ???Man, this sucks!??? thread.

Just my thoughts on the subject???


Dave,

I might be able to assist you on locating the questions you have posted even if you decide to come back to them months (or years) later for review.

If you will take a few moments to review your public profile (screen shot of it at this current time attached to assist) you will see an area that states ???This member has assigned points to 58 of 157 responses to his/her questions???.

When you look at that line, you should notice that the last part of it is a link. If you click on that link, you will be taken to a list of all of your questions that you can review simply by clicking on them as well.

Following those links to your previous questions/answers, you should also be able to find all of the rest of those answers you haven???t assigned points to yet and be able to move you assignment rate from 37% to 100%.

If you have problems understanding my instructions, then please post back and let us know. I???m sure I???m not the only one that would be willing to point out some possible shortcuts to forum navigation. After all, none of us want to work harder, just smarter ;-)

[Mike Fisher_5]

I'm puzzled
Where did the post from Maureen go to?

John:
Shayne hasn't posted for quite a while
Wild guess but I don't think she's our furum Admin anymore
Liked your post - made me smile
Like your new personal quote - had to read it twice - the smile became a laugh

[John Collier]

Mike,

OK, you just proved to me why I might want to look at the date that the thread opened prior to replying to it.

Anyway, maybe my little message might be useful to someone anyway.

Now that you mention it, it seems like the edit/deletion of a post may be the only reason that this thread came back to the top of the list. It does seem as if my above post was the only one since the year 2000 ;-P~~

Now I???m curious as to what could have been in that thread to make someone remove it without a trace???

I also have to admit that I was wondering who this self-proclaimed admin was, but I decided that there wasn???t much sense in my thinking that I could know the entire HP staff for the forums. I just took it at face value.

Glad you like the new quote. I thought it was time for a change. While the old one was true, it just didn???t stick in the mind very long.

I???m thinking that I might want to change them around sometimes just to keep everybody on their toes and hopefully give someone a smile (or even a laugh) every now and then.

I still like your quote better than mine. I???m a firm believer that everybody should get naked more often!

Later!

[Mike Fisher_5]

John:
My memory is not the best,
but I think it was like this...

Maureen posted something yesterday about a performance issue
Points not sticking maybe?

When someone else posted here I had a look &
lo & behold the new poster was the JC himself
No sign of Maureen though
I assumed that logically her thread was moved to 'August issues' ,
but I couldn't be bothered to check
[deeply involved with an ice lolly at the time]

I guess we will not know the answer unless the "great-editor-in-the-sky" speaks
Very Wizard of Oz

Mike 'Tin man' Fisher

P.S. It was great catching you out again !