A500 server booting problem

[abhilash_op]

While booting an A500 PA-RISC server in my lab, i am getting an error message, I am attaching the error message as a text file can anybody help me on this

Thanks in advance
Abhilash

[Bill Hassell]

You have a hardware failure. Nothing you can do because the selftest has terminated. It's so early into the tests, I would suspect a processor board but it could be a memory controller or even a backplane. You'll need a service call from HP.

[aliasgar]

Hi Abhilash,


can u send output of SL logs

press ctrl B and select sl with no filter options

there will be multiple entries like log 0 log 1

the above logs are the chasis logs, also what firmware revision is your server PDC ?


Regards,
Aliasgar.

[Rajeev Shukla]

Hi Abhilash,

I agree with Bill Hassell. The boot procedure terminated too early while testing the hardware and it looks more like a CPU board failure or the back plae failure. Yours test could not even reach till memory test.
I would suggest you to let HP handle from here after.

Cheers
Rajeev

[abhilash_op]

Thanks for the reply, i dnt have Hp support here because i am working for HP itself as internal system administrator.Any way let me swap the processor from another same kind of server and find out what is the exact problem.There are actually 2 processors in this m/c.I will get back once i do this.