AM60Srvr is not running

[Printaporn_1]

Hi,
How to do if process AM60Srvr is not running and it cannot start using
/opt/hparray/bin/AM60Srvr
there are no error message but process is not up,
I compare with what and cksum , the result is same as AM60Srvr in another server that 's fine.
PS: LANG was already set to C

[Michael Tully]

Hi,

Have a look for the actual start-up script
under /sbin/init.d I suspect it will have
to be started similar to this
/sbin/init.d./hparray start

It could be that there are other processes
that need to start also and that is why it doesn't start.

-Michael

[Stefan Saliba]

Hi ...
first type /sbin/init.d/hparamgr stop to make sure you shut down the deamon then type /sbin/init.d/hparamgr start.

check for the deamon using ps -ef | grep AM60Srvr to see if it running.

for error logs check the syslog file in /var/adm/syslog.log

goodluck

stefan

[Printaporn_1]

thanks,
problem resolved by remove PHCO_23149

[Tim D Fulford]

Hi

This is slightly off track, but PHCO_23149 usually SOLVES this type of problem.

I'm assuming you have an FC60.
The FC60 controller should be on F/W revision HP03 (later versions have bugs, as/when/if HP10 is released this may well sort it all out)
sc10 unit HP04
disks ??? depending on your disks

Below is an extract from an email from HP.

>...and it was agreed to recommend you >downgrade the firmware on your FC60 from HP08 >to HP03. We do still however recommend you >have the patches installed. (PHCO_23149 and >PHSS_23655).

>The firmware of the disk are as follows:

>ST39102LC HP03
>ST39103LC HP02
>ST39204LC HP04
>DMVS09D HP07
>ST118202LC HP03
>ST318203LC HP02
>ST318404LC HP04
>DMVS18D HP07
>ST136403LC HP02
>ST336704LC HP03
>ST173404LC HP03

>As far as the controllers for the SC10's are >concerned, the firmware is
>HP04. However, please check for correct serial >numbers as indicated below:

>*Use the amdsp -a output to identify the >serial number of the BCCs. Any BCC
>with one of
>the following serial numbers WILL NOT have to >be replaced. If the BCC has
>any other
>serial number, it must be replaced.
> USSA05
> USSB02
> USSC01


Lastly, HP know they have some issues with the fc60, there is a (I believe free) on-site check they check

1. Checks/replaces SCSI cables
2. Checks/replaced SC10 BCC's
3. Upgrade/Downgrade Controller firmware
4. Upgrade Disk firmware

Cheers

Tim