ATI Radeon 7000 not supported on this hardware on RP3440

[accent]

Hi
I have one rp3440. In the syslog and with dmesg command I see the following:

ATI Radeon 7000 not supported on this hardware

I suppose this server has one Graphic Card but I don't use it and I think that I'll never use it.
There is any way to delete it?. How can I stop this message?

[Sanjay_6]

Hi,

Take a look at this doc from itrc,

http://www2.itrc.hp.com/service/cki/search.do?category=c0&mode=id&searchString=8606378019&searchCrit=allwords&docType=Security&docType=Patch&docType=EngineerNotes&docType=BugReports&docType=Hardware&docType=ReferenceMaterials&docType=ThirdParty&search.x=22&search.y=8

The itrc doc id is 8606378019.

hope this helps.

Regds

[accent]

Hi Sanjay, I can't see the doc.

[Sanjay_6]

Hi,

Since you are in spain, you might be using the european site while i'm using and posting this link from the us site.

I posted the doc id over there so you can open this doc using the doc id.

Try this,

maintenance and support for hp products -> Search technical knowledge base -> search by Doc ID > Give the doc id mentioned (8606378019)

You can also try this link,

http://europe-support.external.hp.com/service/cki/search.do?category=c0&docType=Security&docType=Patch&docType=EngineerNotes&docType=BugReports&docType=Hardware&docType=ReferenceMaterials&docType=ThirdParty&searchString=8606378019&search.y=8&search.x=22&mode=id&admit=-1335382922+1098368718476+28353475&searchCrit=allwords

Hope this helps.

Regds

[accent]

I followed this procedure and I was able to resolve the problem:

The gvid and associated drivers should not be selected for installation of HP-UX on rp3410, rp3440, rp4440 and other systems like a superdome that have a PA 8800 cpu installed, or they should not be as verbose, since their presence causes messages to be logged to syslog; some have been seen repeated as many as 100 times in dmesg output .

gvid: ATI Radeon 7000 not supported on this hardware

The workaround requires manual removal of the driver, modules and a manual kernel build.

It would be ideal if the driver was not installed or was removed post install on system that do not support this hardware.

If you try to remove the gvid driver from the kernel via sam, it complains that it it can't remove it because gvid_info depends on it.

####### De-configure the driver module
# kmsystem -c N gvid
# kmsystem -c N gvid_core
# kmsystem -c N drmfgl
# kmsystem -c N drmfglrx
# kmsystem -c N gvid_info
# kmsystem -c N gvid_him_fglrx
# kmsystem -c N gvid_him_cons
# cd /stand/build
# mk_kernel -s /stand/system -o /stand/vmunix
# cd /
# /sbin/shutdown -ry now