Can't change password for a new user in a trusted system

[Youngdae Kim]

Hi, all.
We are running trusted system on HP-UX 11.00.
I(as a root) added a new user with "useradd" command and
when I change that user's password with "passwd" command I got the following message:

Password cannot be changed. Reason: Cannot access protected password entry.

The user entry is already in /tcb database with proper permission.
/usr/sbin/authck -p command just prompts right back.
In /etc/nsswitch.conf, the passwd entry has only "files" field.

Strangely, I can change the old users password.
Only I can't change the password of new user just added.

Why not?
Thanks in advance for your reply.

[Hazem Mahmoud_3]

Try adding a user with Sam and see the response. Also take a look at the following thread:

http://forums1.itrc.hp.com/service/forums/bizsupport/parseCurl.do?CURL=%2Fcm%2FQuestionAnswer%2F1%2C%2C0x739293e260b0d611abdb0090277a778c%2C00.html&forumId=2&admit=716493758+1070420768015+28353475

[Hazem Mahmoud_3]

Here is another thread that has several good suggestions:

http://forums1.itrc.hp.com/service/forums/bizsupport/parseCurl.do?CURL=%2Fcm%2FQuestionAnswer%2F1%2C%2C0x19a772234586d5118ff00090279cd0f9%2C00.html&forumId=2&admit=716493758+1070421353202+28353475

-Hazem

[Fred.Wu]

try run the command:
/usr/sbin/pwconv

see if this can help

[Steven E. Protter]

pwck
grpck

Check permissions in the /tcb folder

Try this command:

/usr/lbin/modprpw -l -k $1

replace $1 with the

SEP