Cannot login at console

[Penny Stoever]

Whenever I try to login using "co" or console, I get a run of messages saying that DT login is broken but when I type in root at the console prompt it just gives me another prompt and never asks for password.

[Hasan Atasoy]

hi penny ;
please look at your /etc/hosts file for entries

localhost and hostname of your machine.

Hasan.

[Penny Stoever]

Wish I could. I have no way to log in at all.

[Torsten.]

Not sure "where" you are.

Do you try to get the console from the MP?
What terminal emulator are you using?
Wrong settings for an emulator could lead to strange behaviour.

[MarkSyder]

Can you login remotely? How about users other than root?

Mark Syder (like the drink but spelt different)

[Penny Stoever]

Here's what happened. I got onto the server from a laptop using hyperterminal - i think it was using vt100 settings but I'm not sure. I changed the IP address by changing the netconf in the /etc/rc.config.d to reflect the changes and the hosts file, too. When I rebooted, I found that I could reach the server via ssh but I didn't have my old password to log on as myself and root is barred from ssh. So I went back and tried to log in using hyperterminal and this time it said that X would not work and to hit CR to get a login prompt. I did this and it gave me a generic prompt at which i typed "root". It rejected this giving me the exact same prompt again. I'm stuck! Any help would be appreciated.

[Hasan Atasoy]

hi penny ;

please change hostname or ip address by set_parms command.
eg
set_parms hostname
set_parms ip_address

use again that command " set_parms hostname " and fallow .

Hasan.

[Torsten.]

First of all try to use putty - hyperterm with a wrong setting could give a double CR instead of only 1.

[Penny Stoever]

I tried using putty - same problem. It says to see /etc/issue but since I can't log in.... Don't I have to be logged in to use set_parms?

[Torsten.]

Do you have access to the GSP/MP/iLO?

[Penny Stoever]

Yes, I've been in there. Can I log in from there other than using "co"?

[Torsten.]

"co" command connects you from the MP to the console - no other way from there.

The serial connection to the console is not really network related - so the problem may be different.

Can you connect to the SMH?

http://your.server.name:2301

[Penny Stoever]

I tried that but no. I tried using http://123.123.123.123:2301, is that correct? This is an old server (A500) running 11.00 and uses GSP (vs. MP). Is everything the same on those?

[Torsten.]

Nothing like smh on the unsupported 11.00 version.

From the GSP you should review the console log and search for errors while booting (CL command).

If you have no other user to logon and su - you may consider to bring the system down and start in single user mode.

[Penny Stoever]

Wow, I wasn't aware of SMH before - it's pretty cool. Thanks.

My server now indicates a hardware error, but I do have another server with the same problem (can't log in at console). Unfortunately, that server doesn't have SMH either. I am working with HP and will post a solution. Thanks to everyone for suggestions. If you have other ideas, they are most welcome.

[Penny Stoever]

It turned out that CA's Access Control was somehow barring access to the console by anyone. Thanks for your input