Cannot unlock user account

[Sajjad Sahir]

also one more clarification if u are removing the same user and adding with same name also it is ok?

[Rasheed Tamton]

Please post the output of the below command:

logins -x -l klcc

[Sajjad Sahir]

before u home dir can u put like these ::

[Shibin_2]

Yes Sajjad, I have removed and recreated the same id, but still can't login with klcc. But I uses the same password (ZAQ!2wsx) to a dummy id (ie. klcc2) it's working fine.

[Shibin_2]

Rasheed, answer for your querry.

# logins -x -l klcc
klcc 199 ops 302 KL CC
/home/klcc
/usr/bin/ksh
PS 000000 -1 -1 -1

[Shibin_2]

Hi Sajjad,

I have tried that too, but cannot login. A very strange problem :)

[Sajjad Sahir]

Dear Shibin
yes it is very strange issue, but we can't dropt it we have to know it how this is happening ?the last thing from my side is u have to move u /etc/default/security file to some where else and reboot the system, i think it will solve the issue.

Sajjad

[Rasheed Tamton]

Can you try without a passwd.

passwd -d klcc

and try login.

[Shibin_2]

Hi Rasheed,

I tried all these very before, no use at all. Without password too not working.

[Jeeshan]

turn OFF the expiration of this user

#usermod -e klcc.

BTW, assigning zero points is worthless and getting answer from ppl.Everybody in this site is always spending their very very valuable time to help others. assigning 0 points, you are insulting ppl. i guess you better understand this point.

[Rasheed Tamton]

Is the home dir of the user exists. There is a parameter which controls the login if the home dir is not existing.

ABORT_LOGIN_ON_MISSING_HOMEDIR=1 Exit the login session, if the user's home directory does not exist

or

check whether do you have a /etc/nologin file

[Shibin_2]

-e doesn't work, since it need security package, which is not installed.

Btw, point is for the correct answer or answer that helps in somewhat level to resolve the issue. The suggestions that are not helping at all, can't give any points.

[Shibin_2]

User's home directory exists and there is no /etc/nologin exists.

[Bill Hassell]

Your problem is likely related to PWplus. This means that the passwd program isn't the standard HP version. You can (as root) manually edit the passwd file and remove everything between the first two colons:

klcc::199:302:KL CC :/home/klcc:/usr/bin/ksh

This will allow the user to login without a password. Then run passwd and choose a simple password such as abcd1234. And login again. If it fails, you'll have to get a newer version of PWplus or remove it completely. The shell never validates a login -- this is done long before starting the user shell. Also, we are all assuming when you say: "can't login" you mean that there is a message that the login is incorrect. There are very different error messages for permission, wrong programs, etc.

[jeff_hmk · Accepted solution]

Just remove the /etc/.pwd.tally.d/k/klcc will solve the problem

Regards
Jeff

[SUDHAKAR_18]

Hi,

Login as root,then use su - username.
Try this and revert.

[Shibin_2]

Bill,

You given some hints and that is correct. PWPlus using some lock files, which is in the location as mentioned by Jeff.

After removing the lock file and changing the password, everything is OK.

Jeff,

You should have to write this very before ;)

[Shibin_2]

See the message from Jeff, that is correct and absolute.