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Re: COPYUTIL failure

 
Roberto Volsa
Frequent Advisor

COPYUTIL failure

Hello,
i runned copyutil (from ODE) in order to backup a disk into a tape but it failed (there are problems on disk).

The output message i get is:
ADDITIONAL UNKNOWN SENSE CODE VALUES

After this message it hangs (no advancement in procedure).

Any help?
9 REPLIES 9
Robert-Jan Goossens
Honored Contributor

Re: COPYUTIL failure

Hi,

Can you rule out a media error. Try writing a tar archive to the tape.

The latest Diagnostics Tools Patch is below.
http://www4.itrc.hp.com/service/cki/patchDocDisplay.do?patchId=PHSS_17887

Regards,
Robert-Jan
Robert-Jan Goossens
Honored Contributor

Re: COPYUTIL failure

Roberto,

Could you check the syslog.log if you get any additional errors.

Robert-Jan
Roberto Volsa
Frequent Advisor

Re: COPYUTIL failure

Thank for your interest.

The problem is that the machine has crashed and cannot start: the boot hangs at fsck level non root file system.

I am not ablo to install any patch and look at any file into the disk and i need to backup some critical information stored in this disk.

thanks again
Alan Turner
Regular Advisor

Re: COPYUTIL failure

It sounds like your disk has gone AWOL. Copyutil will do a sequential read from the disk, and it sounds like it will not pass beyond a disk read error.

One of your responses said this was a non-root disk (partition) - if so, you should be able to boot into single user mode, but this won't do you any good unless you know the internal details of the filesystem. Basically, you're very likely to have lost the data unless you already have a backup.

One extremely outside possibility - attach the disk to a working system, then use dd to copy the problem disk to a spare disk of the same type - you may have to skip around bad blocks. This will give you a replica of the good bits of the disk, then you can try doing fsck on the copy, avoiding the media errors for the bad bits on the original. Of course, if the bad bits include the free list, or the inode table, or the indirect blocks, fsck may complain, abort, or even destroy the underlying data.
Lorenzo Facello
Valued Contributor

Re: COPYUTIL failure

Hi Rob,
I suggest you to throw away the HpS's disk.
Regards
L.
John Carr_2
Honored Contributor

Re: COPYUTIL failure

Hi

why dont you get a copy of ignite a much newer utility which will let you backup to disk while your server is up and running :-)
John.

John Carr_2
Honored Contributor

Re: COPYUTIL failure

forgot to put the link in here for ignite download
http://www.software.hp.com/products/IUX/download.html

:-) JOhn.
Robert-Jan Goossens
Honored Contributor

Re: COPYUTIL failure

Hi Roberto,

What are trying to accomplish ?

Have you got hardware support ?

How about importing the datadisk into an other system ?

Regards,
Robert-Jan
Roberto Volsa
Frequent Advisor

Re: COPYUTIL failure

I'll take in account all replies except Lorenzo's one!