cstm firmware update info issue

[swarup kundu]

Hi
when I am trying to run the command in cstm prompt i am getting the following info.if any one can help me out ,I would be grateful.
cstm>selall
cstm>finf
FWUpdateInfo) is currently disabled
pls anyone can tell me how to enable it.

[Torsten.]

Hi,

I guess the command will only run on supported devices for this command, so if you select all devices (even unsupported), it will NOT run.

[swarup kundu]

Torsten
Thnaks for your info.Then what commands exactly I need to run..could you pls tell me?

[Torsten.]

What do you want to get?

[swarup kundu]

I wish to know the the firmware version of MP,PDHC,SFW by cstm utility.

[Torsten.]

I don't know the model of your server, but the easiest method on most servers is to log on to the MP and run "sysrev".

In case of a Integrity server you can also run
/usr/contrib/bin/machinfo
but you won't get the MP version.

Better to run

MP:CM> sysrev

[swarup kundu]

torsten
one info ..I feel to let you know that when i run the commands in that server cstm>selall
cstm>info
cstm>il
it is running fine.
but running the same commands in another server of similer model is throwing the same output as before(info is currently disabled).i guess there should be some command to enable it.pls shed some light on this issue.

[Bill Hassell]

Your version of the online diagnostics is probably old. Always keep the diagnostics up to date:

http://h20293.www2.hp.com/portal/swdepot/displayInstallInfo.do?productNumber=B6191AAE

Check the version of both the working and failing cstm programs.

[Raj D.]

Swarup,

From GSP prompt you can use:

GSP:CM> sysrev

for Itanium System: > info sys


from cstm , looks like your Firmware is not upto date,
- You need to update the firmware. Download the firmware update file and copy it to /var/tmp/ and run cstm .
Itis pretty easy,

cstm>hplicense
cstm> ...
cstm>
cstm>firmwareupdate


cstm>

Btw, which model of hp9000 you are using,

Hth,
Raj.

[swarup kundu]

Thanks torsten.I have run commands
MP>cm
CM>sysrev
I have been able to know the firmware version of PDC,MP.
My issue related to Firmware version has been resolved.But I am finding a new problem related to cstm.
Model of the server is rp7420.
I am running the following commands.
cstm>selall
cstm>info
..info is currently disabled.
can anyone tell me how to make it enable?

[swarup kundu]

Hi all
I just want to le you know one info regarding the tools disable issue.
when I run the cstm ,the error messages are coming saying that diag daemons are not running.
I have run the daemon diagmond.
but when i tried to run diaglogd it was hung.after that when i ran the commnad cstm ..the following error comes.

Running Command File (/usr/sbin/stm/ui/config/.stmrc).

Waiting to obtain host information from the local host rxp01bka.na.bestbuy.com.
The diagnostic daemon "diagmond" may have been started recently and is busy
building the device map.

If this message persists for a long time, it is possible that either the
diagnostic daemon is not running, or that networking is improperly configured.
The networking configuration can be verified by comparing 'nslookup `hostname`'
with the output of ifconfig of the LANs identified by lanscan.

If you cancel this message, the User Interface (UI) will not automatically
connect to a Unit Under Test (UUT). It will be necessary to use the Select
Current System command in the System menu to attach the UI to a UUT.
...after that no output is coming .just hung .
Pls let me know the possible reasons.

[Torsten. · Accepted solution]

First make sure your diagnostics version is current:

http://docs.hp.com/en/diag/stm/stm_upd.htm

If the diagmond daemon is restartet it could take several minutes until the device map is built.

[swarup kundu]

thanks torsten .you are right.the daemon diagmond has taken several time to build the device map.and it has started all other required daemons(diaglogd,memlogd).now if i run cstm command ,it works fine.My problem has been resolved.Thanks everyone for your precious time and sincere effort.

[swarup kundu]

i am closing the thread.My issue has got resolved.Thanks everyone once again.