disabled printers

[Bart_6]

What causes printers on HP-UX 11.00 and 11.11 to move into disabled status.
some of the remote printers on my system do this repeatedly.seems like some kind of time out.

[William Whiteford]

Any number of reasons. There is a time out but can't remember exactly what it is. Basically if the /usr/sbin/rlp command used to send the print to the printer returns anything other than a 0 it disables the printer.

[Bart_6]

But then I assume when I put syslog and print logs at highest levels it should show why and when the printer gets disabled.unfortunately it doesn't

[Yogeeraj_1]

hi,

Are these remote printers on the same LAN?

Could also be related to network connection problems with the remote printer.

regards
Yogeeraj

[T G Manikandan]

lpstat -pname
should indicate the reason
Did you check your /var/adm/lp
directory logs for any reasons.
Normally,the disable happens when the remote printer returns a non-zero exit status.


Thanks

[Bart_6]

None of the logs (syslog,lpstat -p,/var/adm/lp) give any suggestion to why a printer gets a disable status.
The problems occur on several systems.My assumption atm is that when a large(r) datafile is being sent and/or the connection is too slow the printer gets disabled.

[Yogeeraj_1]

hi,
you could be right!

try moving the remote printers to a different physical network connection.

regards
Yogeeraj

Ps. to check whether a printer is disabled, you can also use lpstat -p |grep disabled