1833207 Members
2902 Online
110051 Solutions
New Discussion

EMS HA-ATM problem

 
Liang-hong Ye
Occasional Contributor

EMS HA-ATM problem

I'm tring to start EMS HA-ATM in HP-UX 11.0.
I have two ATM cards & have config ELAN on them use SAM. The IP address on the ELAN is work.

When I select "sam->Resource Management->Envent Monintoring Service->action->add monitoring request", I cannot find resource under /net. Also I cannot find anything in the directory "/net".

What should I do right now? Does this mean I need to install some other software?

Thanks for help.

4 REPLIES 4
Scott Van Kalken
Esteemed Contributor

Re: EMS HA-ATM problem

Scott Van Kalken
Esteemed Contributor

Re: EMS HA-ATM problem

Oops - forgot to add - you should also check the version of EMS you're running - I'm not sure if ATM cards are supported, but I can't imagine that they're not.

So - check the OS version, EMS version, and check the monitors you're currently running.
melvyn burnard
Honored Contributor

Re: EMS HA-ATM problem

Please ensure you have the lates Emanate SNMP Agent patch as this is a symptom of the Emanate Agent being unpatched.
PHSS_23670 is the one, I think.
My house is the bank's, my money the wife's, But my opinions belong to me, not HP!
Liang-hong Ye
Occasional Contributor

Re: EMS HA-ATM problem

I've solved the problem by reinstall the On-line Diag.

Thanks for your help.