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Re: Error on installing patch PHNE_25913

 
Donald W. Healey
Occasional Advisor

Error on installing patch PHNE_25913

 
8 REPLIES 8
Patrick Wallek
Honored Contributor

Re: Error on installing patch PHNE_25913

What is the error you are getting?

Note in the "Other Dependencies:" area of the patch readme file:

"The latest version of F/W must be upgraded."

If you haven't upgraded the firmware on the device, go ahead and do that before trying to install the patch again.
Patrick Wallek
Honored Contributor

Re: Error on installing patch PHNE_25913

What is the error you are getting?

Note in the "Other Dependencies:" area of the patch readme file:

"The latest version of F/W must be upgraded."

If you haven't upgraded the firmware on the device, go ahead and do that before trying to install the patch again.
Donald W. Healey
Occasional Advisor

Re: Error on installing patch PHNE_25913

First I did install the updated firmware successfully. Then I tried to install this patch in SAM but I received the following error message and I don't know what to do next. The Analysis Phase succeeded without errors or warnings.


* Beginning the Install Execution Phase.
* Filesets: 1
* Files: 11
* Kbytes: 461
NOTE: Saving the current system file
at "/stand/vmunix" to "/stand/system/prev"
NOTE: The template file has been extracted from "/stand/vmunix". It has been placed in "/stand/system" where it will be used to build a new kernal.
* Installing fileset "PHNE_25913.CORE2-KRN,r=1.0" (1 of 1)
NOTE: Building a new kernel based on template file "/stand/system" make failure.
ERROR: The command "/usr/sbin/mk_kernel", which is used to rebuild the kernel, has failed. Because kernel-related filesets were installed, the command must be executed by "swinstall", without failures, before the load can continue. Check the above output for detailes about the failure.
Ross Martin
Trusted Contributor

Re: Error on installing patch PHNE_25913

The problem described above is a known problem for ACC 2.40.00 and 2.40.01. The problem is caused by a missing reference to buf.h in a script. Use one of the following work arounds to correct this problem:

1. If the kernel build fails on an NIO-bus system (e.g. K-class), edit the /usr/conf/sio/pdn0_spc.h file and add the following statement to the first line of the file:
#include "/usr/conf/h/buf.h"

2. If the kernel build fails on a PCI-bus system (e.g. A, B or C-class) or EISA-bus system (e.g. D or R-class), edit the
/usr/conf/sio/pdn1_spc.h file and add the following statement to the first line of the file:
#include "/usr/conf/h/buf.h"


Hope that helps,

Ross Martin
Donald W. Healey
Occasional Advisor

Re: Error on installing patch PHNE_25913

The /usr/conf/sio/pdn1_spc.h file doesn't exsist. Is this a new file to be added?
Ross Martin
Trusted Contributor

Re: Error on installing patch PHNE_25913

Looks like my notes were for a specific patch that had to do with diagnostics -- not muxes -- the file mentioned is not relavent to your situation -- sorry for the confusion.

You may have a bad copy of the patch -- look at the size of the patch and compare it with what the ITRC download site says it should be.

Try downloading and installing again.

You might want to try a reboot before installing the patch in the event system resources are being tied up that are needed for swinstall to "do its thing"

Ross
Donald W. Healey
Occasional Advisor

Re: Error on installing patch PHNE_25913

Sounds good hear but I do have another question.
Right now I am in SAM and when I try to abort the install, it tells me that aborting could leave my server in an unknown state making it unusable.
If there a danger of aborting this patch installation?

Oh, by the way, my name is Michelle and I am using my boss' login.

Thanks.
Donald W. Healey
Occasional Advisor

Re: Error on installing patch PHNE_25913

Hi,
Under /stand I have to following files that have changes.
/stand/system
/stand/rootconf

/stand/vmunix file has not been changed

Under /stand/build. These are newly modified:
conf.c
config.mk
config.mod
dlkm.vmunix_test
mod_wk.d
tune.h

If I about the installation what am I to do with the newly modified files? Do I copy the /stand/system.prev back to /stand/system?