failed to disable EMS

[Rambo_1]

Hi,
I want to disable the EMS on the 11.11 OS.
I run /etc/opt/resmon/lbin/monconfig ,and choice "(k)ill (disable) monitoring" . but the error displayed and the EMS still running:
/usr/lib/dld.sl: Unresolved symbol: rm_service_up (code) from /etc/opt/resmon/l
bin/toggle_switch
sh: 6806 Abort(coredump)

thanks for your help ...

[Joseph Loo · Accepted solution]

hi,

looks like u need to patch:

http://www1.itrc.hp.com/service/cki/docDisplay.do?docLocale=en_US&docId=200000080030615

though the doc is for 11.0, it affects 11.11 as well:

http://www1.itrc.hp.com/service/cki/patchDocDisplay.do?patchId=PHSS_28844

regards.

[Andrew Merritt_2]

I would guess you have an older version of EMS (A.03.20.01 ?), but a fairly recent version of the OnlineDiags (June 2003 or later). This message has been seen in such a configuration; the later versions of OnlineDiags (including the EMS HW monitors) have a dependency on A.04.00 of EMS, though that was not enforced by swinstall in the first versions of OnlineDiags that required A.04.00 of EMS. The most recent versions of OnlineDiags should be enforcing the dependency.

To fix this, I would recommend installing A.04.00 of EMS, and the latest OnlineDiags (Dec 2004, A.47.00) and the current patch for that which is PHSS_32924.

By the way, are you looking to disable the EMS HW monitors temporarily or permanently? What's the problem you're trying to solve by turning them off?

Andrew