Finding Serial Number on a K class

[Paddy O'Connell]

Hi,

How can i find the serial number of a k class.

I'm not anywhere near the data centre where the servers are stored.

When i do a print_manifest it doesn't show the serial number.

I have 2 k class and on both it's the exact same.

Thanks
Paddy

[Rainer von Bongartz]

try

echo "sel path system;info;wait;infolog^J>view^J>done^J>"|cstm


Regards
Rainer

[RAC_1]

print_manifest does not work??
Do you have STM installed?? If yes,

echo "selall system;info;wait;infolog"|cstm

[Patrick Wallek]

I don't think you can get the serial number from *stm on the K boxes. I think your only option is to have someone open the front door on the machine and get it for you.

[Paddy O'Connell]

print_manifest works alright but does not list a serial number, lists everything else and it's dog.

STM is on them and i've tried the commands suggested but it failed.

[RAC_1]

SAM->system properties

Does it show there??

[Paddy O'Connell]

RAC

In the system properties in SAM it shows the machine ID which is the same as the Software ID in the print_manifest.

I'm thinking a journey to the data centre is on the cards

[Jack C. Mahaffey]

If you use predictive support or ISEE the information may be in one of those databses. If you ever ran the HP 'check' utility, it might be in /usr/bin/system_db.

One other thing, pull up the maintenance contract on the HP support site.

jack

[RAC_1]

If you have sysinfo tool,
/usr/local/sysinfo/getsn

[Jannik]

You have many different ways.

1. look at the box and find the number :-).
2. uname -i
3. stm (mstm).
4. with ignite you have the tool print_manifest.
5. use the c-program:
#include

main()
{
char buf[81];
if (confstr(_CS_MACHINE_SERIAL, buf, sizeof(buf)) <= 0) {
perror("confstr");
exit(1);
}
printf(" machine serial number = %s\n", buf);
}

Only number 1 will work for you.

[Sanjay_6]

Hi Paddy,

It is not possible to get the serial number of a K-class server unless the system was insalled using ignite and the the serial number was stored during the ignite process.

If such is not the case, there is no way to get the serial number other than visiting the system and physically getting the serial number.

Hope this helps.

Regds

[Bill Hassell]

The serial number is not stored on the K-class (or any other earlier models). You have to open the front door and read it off the sticker. There is no electronic method to read this information. Storing the serial number is a very recent feature of new system like the rp-series.

[Paddy O'Connell]

Thanks 1 and all for the replies.

[Michael D. Zorn]

To add a little to Bill Hassell's note:

uname -i gives a "machine ID number", which is not the serial number. My K-box is here in the lab.

I don't know what they mean by a "machine ID number".

[Bill Hassell]

Machine ID number has existed since the very first HP 9000 box, the 9000/840. It is a combination of the model of the computer (may include some hardware info like CPU count) and a portion of the actual serial number of the box when it was manufactured. The exact details on how the number is generated is not public as this number is a software ID number, unique to every 9000 (and 3000) machine manufactured by HP. This allows software vendors to use a licensing method that enforces destination machine authorization.

If uname -i shows a small number (negative or just a digit or two) then the processor board is a replacement and must be programmed by HP for the original number to be restored. As you might expect, this is only allowed by authorized HP service people.

[Gary Cantwell]

Hi Paddy,

Please take a moment to assign points to those who have taken the time to help you.

Here's how: http://forums1.itrc.hp.com/service/forums/helptips.do?#33

Please remember to do this for all threads you have posted,

Cheers,

Gary

[Paddy O'Connell]

closed