FTP does not work for a user

[joe_91]

a user cannot FTP between his machine and our HP-UX server running 11.0. he can login via ftp but does not see anything or able to put anything. what could be wrong?

Thanks

Joe

[Patrick Wallek]

Sounds like a permissions issue.

Does the user have permission to read/write in the directory?

[joe_91]

yes, it is a SAP id and they have permissions

THanks

Joe

[Patrick Wallek]

Are you getting any error messages? What happens when tries to do a 'dir' from within FTP?

[joe_91]

sorry, this does not look like a permission issue

Thanks

Joe

[A. Clay Stephenson]

The next thing to check is ftpaccess.

[Steven E. Protter]

Shalom Joe,

Had a simlar issue in linux last week. The /etc/shells file did not include the shell that was in /etc/passwd

SEP

[Matti_Kurkela]

Another possible cause:
FTP uses two network connections: the control connection is set up when logging in, and a separate data transfer connection is set up each time a file is transferred, *and* each time a directory listing is transferred.

The symptoms fit to the case where a firewall allows the FTP control connection, but does not allow the data connection.

There is two different ways to set up the FTP data transfer connection: these are called "active" and "passive" FTP. They have very different requirements for firewalls.

A more detailed explanation can be found here:
http://slacksite.com/other/ftp.html

Most WWW browsers use only passive FTP when accessing ftp:// URLs. Dedicated FTP client programs can often use either mode, but the correct mode must be selected manually.