FTP issue

[ROCK_10]

A different support team need the file from ftp deport from some /xyx/abc and they are having a
problem to connect to ftp deport.


The software they are using connect to our server (Tumbleweed) only allows them to
use Active mode. When they try to connect it appears that our server is blocking
them from making the connection.

Following are questions that answers would help us in getting this process
completed:

1) Is there a change that can be made on your end to allow us to connect using
Active mode?
2) Instead of using SSL, can we connect using SSH?

Tumbleweed Secure FTP Server does not support SSL Implicit. Tumbleweed Secure FTP Server only support SSL Explicit.

[Steven Schweda]

> [...] ftp deport [...]

Eh?

> [...] (Tumbleweed) [...]

Running on what?

> [...] it appears that our server is
> blocking them from making the connection.

Why suspect your FTP server, as opposed to,
say, some firewall somewhere? Can anyone
get FTP to work using any other FTP client?

> [...] on your end [...]

On _whose_ end? Who is asking whom about
what?

It might help if you could identify the FTP
server and the FTP client, and describe
clearly who is trying to do what.

[Eric Jacklin]

I Think Your question Sounds like you are working on GM account.

Anyway,

Would you please provide us following details so that i can help you out.

1) Error
2) Syslog output
3) Os version
4) Do u have tactia FTP running on your server ?

If you can provide me the above mention details then i would be definatly help you out.