ghostscript error

[William Pribble]

Hello,
I am trying to install ghostscript to allow printing from oracle applications 11i to print to older HP laser printers.
I have installed the precompiled depot of ghostscript and its runtime dependencies.
bison 2.0 bison
flex 2.5.4a flex
gcc 3.4.3 gcc
gettext 0.14.1 gettext
ghostscript 7.07b ghostscript
jpeg 6b jpeg
libiconv 1.9.2 libiconv
libpng 1.2.8 libpng
m4 1.4.3 m4
make 3.80 make
tiff 3.6.1 tiff
zlib 1.2.2 zlib

We run the following command in the oracle apps environement:
Command=gs -q -dNOPAUSE -dBATCH -sDEVIDE=ljetplus -sOutputFile=/apps/EDEV/common/temp/pasta2866.tmp /apps/EDEV/common/temp/pasta24383.tmp

We are getting the following error....
/usr/lib/dld.sl: Unresolved symbol: jpeg_std_error (code) from gs

We are running HP-UX 11iv1 on PA-RISC.

Any help solving this would be greatly apprciated.

Thanks

[Steven E. Protter]

1) Make sure the file being complained about is actually present.
2) Make sure SHLIB_PATH includes the directory in item 1 above.
3) Check the install state of ghostscript with swverify \*

SEP

[TwoProc]

Does gs run by itself from the command line without Oracle Apps? If so - then I'd say it's a SHLIB_PATH problem. Compare this variable outside of Oracle Apps with the applmgr login after the environment variables for starting the reports server have been started. I think you'll find a directory missing.

[William Pribble]

Thank you for the information.
I ran a swverify on ghostscript and each one of the dependencies and all were fine.
The applmgr $SHLIB_PATH does contain /usr/lib at the end of the path.
I am having the application admin run the gs from outside of oracle applications.
Any other ideas????

Thanks again for your help so far.

[TwoProc]

Does "I am having the application admin run the gs from outside of Oracle applications" mean that it runs correctly?

[William Pribble]

The Oracle Admin ran the gs from the command line outside the oracle applications and it had the same error.
It was the same command syntax with a text file.

Any further ideas?

Thanks again

[Mobeen_1]

Elaine,
It looks like the GS is complaning that its not able to access JPEG Library on your system. Can you please verify this and let us know

regards
Mobeen

[William Pribble]

How can I verify if the jpeg library is being used, and if it is not, how can I set it so it is?

Thanks again, I really appreciate it.

[William Pribble]

I have re-installed all the dependencies and ghostscript from depots.
We are still getting the same error.
We are getting the error from the command line.
Can someone help me verify we are accessing the jpeg libraries?

Thanks in advance.

[William Pribble]

I have some more information and another question.
As root I can run the gs command from the command line, but our oracle administrator can not run it under his account. Do you know of a permission issue with gs or the libraries?

Thanks

[christian bilodeau]

Hi,

do you find the solution ?
I have the same error with my appl account, but root work fine!

thank
CB

[Prasad_VVN]

This is a problem with the SHLIB_PATH environment variable setting.

1. Open the adovars.env file from $APPL_TOP/admin, with vi editor
2. Locate the LD_LIBRARY_PATH variable
3. Append the following at the begining of the LD_LIBRARY_PATH variable.

In my case
----------
/usr/local/lib:/u01/testora/8.0.6/network/jre11/lib/PA_RISC/native_threads:/u01/testappl/cz/11.5.0/bin::/u01/testora/8.0.6/lib:/usr/lib

4. Commit the changes
5. Bounce the application tier processes.

Now, you might be able to complete the concurrent request successfully.