Has performance improved in the Forums?

[Donald Kok]

Maybe it's not really the subject of this thread, but I still get errors. From Iexplorer I get errors like this :
Found
The document has moved here.
-------------------------------

Stronghold/2.4.2 Apache/1.3.6 C2NetEU/2410 Server at europe-support2.external.hp.com Port 80
(this was the URL I clicked to:
http://europe.itrc.hp.com/login/bin/doc.pl/screen=loginServiceLoginForm/distrib_redir=1+979918913|*?TargetPage=http%3A%2F%2Fmy1.itrc.hp.com%3A80%3Fsite%3Dcore

From the netcape 6 browser I am not able to give points to contributors.

Sorry to spoil your Euforia.

[nnf97]

Defnitely Better, Much Faster!!!!
But sometimes it still goes into a warp, maybe those pages are on different servers and its the network too you need to work on? :)

Thanks,
Nabeel

[Berlene Herren]

Absolutely! Thank you for quickly addressing such a critical issue.

Berlene

[paul courry]

Bang! Got an SSI error at 6:10 pm et when I selected "forums" from the top of a question. Here is the URL I was trying to get to:


http://forums.itrc.hp.com/cm/Home/1,1149,,00.html

[paul courry]

Two more SSI errors, one at 10:42pm et on 1/29/01 and one at 10:48pm et 1/29/01. The funny this was I was tring to access the forum home page both times.

[RikTytgat]

Shayne,

I just got 4 '404 Object not Found' errors in a row:

- 1 accessing the forum homepage
- 1 after pressing the submit button in a reply
- 2 trying to go to the 'Reply' page to create this reply.

I also had a few of them this morning.

Bye,
Rik.

[Dan Hetzel]

Hi Shayne,

A couple of '404: Not found' this morning.
Hitting the 'submit button' when trying to reply to a post. Simply refreshing the page solved it.

Best regards,

Dan

[Suhas_2]

Shayne,
Today I replied to the forum and then tried to see the profile of James R Fergusson. That came up fine. After that at the left hand top corner I saw "forum>profile"
I clicked on forum. Ther I got the "404" error.
To come back to forums I had to use the "back" facility
of the browser.
Hope this adds something to this nice and informative site..
Suhas....

[Dan Hetzel]

Hi Shayne,

Just got a SSI error:
Error processing SSI file '/cm/TopSolutionsContent/1,1700,LoggedIn!BR161437!2,00.html'
trying to acces the second page of the answers rated 8-10 from my profile page.

Best regards,

Dan

[Richard Darling]

starting to have 404 errors again - page not found - only starting happening this morning...
RD

[Vikas Khator]

Hi ,

I get the following error quite often :

You are not authorized to view this page
You might not have permission to view this directory or page using the credentials you supplied.

--------------------------------------------------------------------------------

If you believe you should be able to view this directory or page, please try to contact the Web site by using any e-mail address or phone number that may be listed on the forums.itrc.hp.com home page.

You can click Search to look for information on the Internet.




HTTP Error 403 - Forbidden
Internet Explorer

[Dan Hetzel]

Hi Shayne,

A new SSI error this afternoon, on the forum home page:
Error processing SSI file '/cm/HomeContent/1,1151,LoggedIn,00.html'

Best regards,

Dan

[James R. Ferguson]

Hello Shayne:

I've seen a few SSI, a few "not authorized to view this page", and proportionally more '404' errors for about 7-days from both at work and at home. I can't ascribe the occurances to any particular time or apparent forum load. The errors seem to occur most often when clicking on a post listed on the family home page. I have also experienced the '404' error when attempting to open a thread listed in a search.

As I noted, these anomolies are new, or certainly more prevalent during the last 7-days, but infinitely more infrequent than prior the January 18th [see my post of that date, above].

Regards, Jim.

...JRF...

[Richard Darling]

Shayne, I have had a new problem happening when I respond to the email I receive about responses to my postings.

When I click on the link I am brought to the posting, but I then need to login.

After clicking on the login the following page displays:
http://forums.itrc.hp.com/cm/QuestionAnswerContent/1,1154,!0x295e37f45ef7d4118fef0090279cd0f9!0!0!0!0!0,00.html

It is an oversize page o fthe posting without the ITRC data that is not on the left-hand side. I can read the posting, but I need to click on one of the "forums>" selections at the top to get the normal screen back.

I could see this as bneing one of the problems in people assigning points. Thanks...
Tichard

[Berlene Herren]

Has anyone else seen SSI errors beginning 12 Feb?

Berlene

[paul courry]

Here are some more SSI's:

rror processing SSI file
'/cm/HomeContent/1,1151,unknown,00.html' 10:08 2 times

Error processing SSI file
'/cm/FamilyHomeContent/1,1152,unknown!117,00.html' 10:09 2 times

Error processing SSI file
'/cm/FamilyHomeContent/1,1152,LoggedIn!117,00.html' 10:12 3 times

[Dan Hetzel]

Hi Berlene,

I've got about a dozen SSI errors, trying to access the forum home page or the hpux forum page. (Between 3:00 and 3:05 PM GMT )

Dan

[Douglas Cromby_1]

Hello,

I have not found this forum to be any quicker yet I am afraid.

I do find that the forum is more "reliable" and quicker when I use Netscape rather than Internet Explorer.

[wagley 2 10-18]

Hi Richard,

The problem you mention is a bug. Please use this workaround until we have fixed the problem-

If you login from the Forums home page (forums.itrc.hp.com), the page will display correctly (with header and left navigation bar) and you will be able to assign points to questions.

If you login from a family page (i.e. HP-UX), you will not see the assign button and the page will not display correctly.

Thanks for your patience!

Kind regards,
Shayne

[Ralph Grothe]

This thread seemed somewhat appropriate to attach my complaint to, although I doubt it will be taken notice of after some 93 postings.
Webdevelopers please reduce the amount of JavaScript you are imposing on your clients.
And please at least do a syntax check of your JS code before putting it on your webserver.
When I am served the login form of ITRC I am greeted by an alert window of my browser for non-valid JS code.
Having saved the form to file and gone through the HTML I found this syntax error, in line # 808 it reads:

end hide from old browser -->

Obvoiusly this is ment to be the closing of an HTML comment that contains JS not to be interpreted by "old browsers".
I guess your webdevelopers forgot the leading JS comment sign (i.e. '//').

Right after login on the second document your webserver sends my browser's alert pops up again with another JS syntax error, which simply seems to be a forgotten closing single quote in a JS function call.

These being only mere syntax flaws I hope your webserver never ever trusts the results of the JS prechecked clients' responses (i.e. user input)

[Chris Watson]

Regarding Ralph's comment above....

I am glad to find that I am not the only one suffering from this particular coding error!

Chris Watson

[Marcel Boon]

Hi,

Those SSI errors still exist(many times), specially when I tried to go to homepage of the forum side after a reply on a question.

Marcel

[Maarten van Maanen]

Hi,
Peformance is better than before.
However, there are still messages I cannot reply to (even my own) but it is possible to create a new message in such cases.

[laurent pitoiset_1]

Hi all,

I just posted a new message into the hp-ux/general forums for you to list issues you experienced using the forums.
As Shayne doesn't monitor this question anymore, I will keep an eye on the other replies and will take your comments into account.

Again, thanks a lot to all of you who already contributed to build better forums!

Best regards,
Laurent

[Dieter Degrendele_1]

Hi,

The forum speed seems to be ok, but I encounter sometimes a "object not found" error. I cannot reproduce it because it goes off randomly.

Rgds,
DD