HDD firmware upgrade

[perdida]

Hello,

I've got software to upgrade HDD firmware and need help to know what is the procedure to install it.

Thanks in advance,

[Torsten.]

But we need more details, e.g.

what server, OS, where is the disk (internal/external - type of chassis etc.)

[perdida]

Hi,

It's HP-UX 11.11, PA-RISC, superdome.

We have 1 nPar with 4 vpars, we want to upgrade HDD firmware for all vpars.

[Torsten. · Accepted solution]

What software (mentioned in your question) do you have???

You didn't talk about the disks details!

The upgrade process for disks connected to PA-RISC systems is using a special offline tool (except some arrays/JBODS). This tool is available for HP engineers online and password protected. You probably cannot do the upgrade by yourself.

[Torsten.]

not "online", should be "only" - sorry for the typo.

[perdida]

Thanks Torsten. I'll contact HP support.