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Re: Help with these error messages

 
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Ted Flanders
Frequent Advisor

Help with these error messages

I started having problems with the network this morning, and the printers. Can someone tell me what these messages mean and what I need to do.
Feb 27 06:35:03 autobahn ocd[581]: (207) ERROR: No timing mark negotiation to
tain from network within time interval allowed
Feb 27 07:37:01 autobahn ocd[572]: (298) ERROR: Printer disabled
Feb 27 07:37:01 autobahn ocd[572]: (299) ERROR: Closing connection due to erro
with data path
Feb 27 07:37:01 autobahn ocd[572]: (297) ERROR: Removing pseudonym /dev/telnet
tc4b1p1 and closing pty /dev/ptym/ptyq6
Feb 27 07:37:01 autobahn ocd[572]: (296) ERROR: Recreating pseudonym /dev/teln
/dtc4b1p1 with new pty
Feb 27 07:37:25 autobahn telnetd[8580]: recv: Connection reset by peer
Feb 27 07:38:29 autobahn ocd[566]: (200) ERROR: Unable to obtain data from net
rk: system error 238: Connection timed out
Feb 27 07:38:29 autobahn ocd[566]: (298) ERROR: Printer disabled
Feb 27 07:38:29 autobahn ocd[566]: (299) ERROR: Closing connection due to erro

This is just a few of the errors,I am getting them constantly. Thanks
5 REPLIES 5
Rita C Workman
Honored Contributor

Re: Help with these error messages

Take a look at this thread....

http://forums.itrc.hp.com/cm/QuestionAnswer/1,1150,0x465e37f45ef7d4118fef0090279cd0f9,00.html

It doesn't state it fixed it...but not assigning points to good answers is not uncommon unfortunately

/rcw
Ted Flanders
Frequent Advisor

Re: Help with these error messages

I am wondering if a reboot is necessary to fix these errors. I hate to do it in the middle of the day....but
Victor BERRIDGE
Honored Contributor

Re: Help with these error messages

Just another thought before reboot,
Have you tried after Rita's suggestion to shutdown the lp spooler and starting it again?

Best regards
Victor
Craig Gilmore
Trusted Contributor
Solution

Re: Help with these error messages

OCD = outbound connection deamon. This is a specialized program that writes to serial printers.

The pointer to the other OCD discussion does have some good information. However, it seems that you have some additional questions.

First, NO you don't need to reboot to clear these errors. Actually they are not really errors, but status messages explaining what is happening with the deamon and the printer.

The problem is that the DTC did not respond to the timing query in the time that the deamon wanted. So, the deamon decided to stop the printer and restart it. This is where the pseudonym messages come in.

You state that you are getting these "constantly." It sounds like there are some connection or network problems. I would check these out first. If they prove fine, then you might think about increasing some timers in the dp file.

I would suggest placing a call to the Response Centers and get them working on this issue. Traces could be taken to look at the response times to the OCD queries. These times could then be compared to the timers in the dp file. You might need to tailor the dp file to the printer/DTC environment.

BTW: You can possibly ignore the "connection reset by peer" message. It could be related but it might just cloud the printer issue. Since it comes from telnetd, it is not directly connected to this issue.

Good luck
Ted Flanders
Frequent Advisor

Re: Help with these error messages

HP told me it was a cable problem, which I dont buy. I rebooted last night and all is well today. Thanks for the replies.