How to reset password on 11.11

[Global Server Operation]

I am a root on system and not able to reset the passwd of a user. This is the error I am getting .

# Passwd ID

.CASF_E_440 Userid < ID > suspended by administrator

I tried to unlock with modprpw command and activated user ID using SAM , still same problem while resetting the passwd for user , Any Idea ? Thanks in advance.

# /usr/lbin/modprpw -k ID
# passwd ID

account suspended

# sam ...> Activated ID , and did reset .. it shows new passwd but can not login

Tried again after sam activation and reset with passwd command

# passwd id

CASF_E_440 Userid < ID > suspended by administrator

back to same error . Thanks any help is appreciated.

[Sandman!]

Check for the presence of the /etc/nologin file which may contain this userid.

[Global Server Operation]

there is no file called /etc/nologin..

[Marco A.]

What about if you remove the user and create it again .... ??? just make files backup!

rgds,

Marco

[A. Clay Stephenson]

Let's find the fundamental problem.

Execute /usr/lbin/getprpw user and post the results. I am especially interested in the lockout value.

[Global Server Operation]

Thank u guys for helping me
This is the value from getprpw

lockout=0000100

[A. Clay Stephenson]

The password is NULL. Man getprpw for details and pay attention to the lockout meanings. Perhaps the easist thing to do is execute /sbin/passwd user as root and then run getprpw again.

[George_231 · Accepted solution]

It looks like the user ID's are controlled by CA Unicenter (CASF_E_440) and should be manipulated from the Security component of Unicenter, something like:
cautil list user id=xxxxxxxx expand=y
cautil alter user id=xxxxxxx password=xxxxxxx
cautil reset user id=xxxxxx

[Sp4admin]

Hi,

looks like the account is locked.

getprwp -r -m lockout uderid
modprpw -k userid

sp,

[Global Server Operation]

Thanks to everybody who replied , The issue is becaz of CA unicenter tool.