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12-20-2011 06:52 AM
12-20-2011 06:52 AM
Hi
I have two hp rx8640 boxes ,with hpux 11.23 . these have two npars & 2vpars. These servers rebooted automatically once or twice in a week . everytime they generate crash dumps . but crash are so large in size , so can not share . someone suggest me install PHNE_41436 patch it will resolve the issue . But I have two dependecies of IP filter & PHNE_37258 patch.I have installed IP filter latest patch . But can not resolve the dependencies of PHNE_37258 patch . so finally unable to install PHNE_41436 patch . My server's MP firmware version is 4.080 & the latest firmare version is 4.2 . I have checked all the poer source are ok & working fine
Please suggest me what should I do
Solved! Go to Solution.
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12-20-2011 08:48 AM
12-20-2011 08:48 AM
Re: HP rx8640 server with hpux 11.23 rebooted automatically
Check and see if you have 'crashinfo' on your system in /usr/contrib/bin.
If you do have, cd into the directory that has the crash INDEX file. For example, /var/adm/crash/crash.0
Then run:
/usr/contrib/bin/crashinfo -v -C -H > server-crash.html
Then you can copy the HTML file to your PC and look at it with a browser.
As far as the patches go, The dependencies for PHNE_37258 are:
PHCO_41860 PHKL_31500 PHKL_36577 PHKL_40918 PHNE_40955 PHNE_41436
PHNE_41436 is one of the dependencies for PHNE_37258, so if you install all patches you should be covered.
However, PHNE_37258 has been updated. The latest version is PHNE_42014. The dependencies for it are: PHCO_41860 PHKL_31500 PHKL_36577 PHKL_40918 PHNE_40955 PHNE_41436
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12-20-2011 03:21 PM
12-20-2011 03:21 PM
Re: HP rx8640 server with HP-UX 11.23 crashed unexpectedly
>But can not resolve the dependencies of PHNE_37258 patch.
When you put a patch in your shopping cart, you should also get the dependent patches.
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12-21-2011 03:35 AM