HPUX 11.11 to 11.23 upgrade error

[Joe Sullivan]

I'm currently running into an error when performing a 11.11 to 11.23 upgrade on my test rp2450 server.

The following is the error:
**********************************************
ERROR: Cannot remove IntegratedLogin product. This may result in Update

failure.

Executing Update-prep script KRBSUP.100

ERROR: Errors occurred when removing obsolete KRB-Support. This may cause

errors during update or swverify. Please check the swmodify logs to

resolve any problems, manually execute swremove as necessary.

ERROR: Update-prep script KRBSUP.100 failed.
**********************************************

I've looked in the /var/adm/sw/swmodify logs and I'm not seeing any type of fix or resolution.

Thanks for your time.......

[Bill Hassell]

This is one of the reasons that update is never recommended. The update procedure will generally fail except with the most trivial systems. Save yourself days of frustration and just do an cold install.

[Joe Sullivan]

I was hoping you wouldn't say that.......

Oh well back to the drawing board...

I guess I should be thankful I'm doing this on my non-prod test server instead of my actual production server.....

[Geoff Wild]

I have done 11.11 to 11.23 and 11.0 to 11.11 with little or no issues...

Seems to be complaining about IntegratedLogin product?

Try removing that first prior to the upgrade...

Steps are quite easy:

Stop NFS

/sbin/init.d/nfs.client stop

Split vg00 Mirror

for lv in `vgdisplay -v /dev/vg00 | grep "LV Name" | awk '{print $3}'`
do
lvreduce -m 0 $lv /dev/dsk/c0t6d0
done


Upgrade OS

On server to be upgraded:
swinstall -s DEPOTSERVER:/var/software/hp/HP11iV2.Ent.Jun2007 Update-UX

Then:
/usr/sbin/update-ux -s pc1006:/var/software/hp/HP11iV2.Ent.Jun2007 HPUX11i-OE-Ent



Rgds...Geoff

[Joe Sullivan]

Geoff:

Thanks for your reply...however I'm not running nfs on this server....the nfs_client and nfs_server both equal 0 in my nfsconf file.

I'm open for continued suggestions because the thought of trying to restore back files needed after a cold install makes my hair hurt. (What little I have left!!!)

Thanks.

[Geoff Wild]

Sorry - those were my "basic" steps for doing an upgrade.

You need to resolve the issue with the "IntegratedLogin" product...

IE - remove it first manually...

I don't know why it

maybe:

swremove IntegratedLogin

Then do your upgrade.

Though rereading your error, maybe all you need to do is remove the "KRB-Support", then upgrade:

swremove KRB-Support


Rgds...Geoff