HPUX server log

[chad_c]

Hi. We have an HPUX11.11 NNM 7.5 server that rebooted for no apparent reason. Can anyone shed some light on whether there is an error log we can look at to determine the possible cause?

Regards,
Chad

[Dave Hutton · Accepted solution]

Anything in /etc/shutdownlog?
Anything in the last few lines of /var/adm/syslog/OLDsyslog.log?
Anything in /var/adm/crash?
in /var/tombstones?

[Patrick Wallek]

The first things I would look at are:

1) /etc/shutdownlog -- Check the last entry
2) /var/adm/syslog/OLDsyslog.log -- Check the last few lines
3) /var/adm/crash -- See if anything is there, if so, and you have a support contract with HP, call them. They will give you a few steps to do, and ask you to send them the outputs for analysis.

[Prashanth.D.S]

Hi Chad,

First will be the shutdown log that would say the exact reason for reboot

#/etc/shutdownlog

It would tell you if it was a panic or anything else...

Then will be your MP/GSP logs ...

If this was a hardware issue then you will have a ts99 file generated in

#/var/tombstones/ts99

Else there would be a crash dump in

#/var/adm/crash

If there is a ts99 then upload here let me check if i can be of any help to you.

Best Regards,

[chad_c]

Hi. Thanks for the response.

In /etc/shutdown this line appears.

08:49 Fri Jul 20 2007. Reboot after panic: Data page fault

Can anyone shed some light?

Regards,
Chad

[Prashanth.D.S]

Yup,

It seems that the software issue has caused the reboot check the /var/adm/crash for latest crash data and would suggest you to involve HP to analyse this crash..

If crash is not generated try running #savecrash -r == this will try to dump the crash if not happened earlier for some reason..

Best Regards,
Prashanth

[chad_c]

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