HPUX11i kernel / SAM issue

[G.Carslow]

Hi,

I have HPUX 11i MC OE running on RP5470. Patched to June 2003. When trying to set kernel parameters with SAM the following error occurs: error handler has gotten the error code 0 NOTE with the associated strings: st_san_safe... and ...cannot find driver/module "" in the current kernel configuration data structures. I have loaded PHKL_29248 but it did not help.

Any assistance would be appreciated.

Thanks
Greg

[Michael Steele_2]

Any not 'CLAIMED' reports in 'ioscan'? Please attach.

# ioscan -fnk

Any 'vmunix' errors in /var/adm/syslog/syslog.log? Please attach.

What kernel parameters to change? Please attach.

Got enough room in /stand? '# bdf /stand'.

Finally, here is an alternate to SAM:

cd /stand/build
/usr/lbin/sysadm/system_prep -s /stand/build/system
vi /stand/build/system
(* make changes *)

mk_kernel -s /stand/build/system
kmupdate
cp /stand/system /stand/system_old
cp /stand/build/system /stand/system
cd /
shutdown -r now

[Robert-Jan Goossens]

Hi Greg,

Check next doc,

http://www5.itrc.hp.com/service/cki/docDisplay.do?docLocale=en_US&docId=200000068993286

Kind Regards,

Robert-Jan

[T G Manikandan]

check this doc

http://www2.itrc.hp.com/service/cki/docDisplay.do?docLocale=en_US&docId=200000068993286

ASIA PACIFIC/AMERICA

[Zeev Schultz]

Or use kmtune (no sam).

[Uday_S_Ankolekar]

You get this error generally due to a corrupt file called boot.config in /var/sam

Run /usr/sam/lbin/getkinfo -b to fix this

-USA..

[G.Carslow]

Hi,

Thanks for all the input. ioscan -fnk shows no not claimed, stand 21%, syslog no errors from boot. getkinfo -b returns no errors but does not fix the problem. I tried to edit /var/sam/boot.config from a good server's st_san_safe entry. SAM starts but only shows that 1 entry - no other tuneables shown. Running getkinfo -b causes it to fail again. Have restored from backup copy of orig. file. My only alternative is to re-build from cmd line but would like to get SAM fixed as other sys admins have to use as well. Any further assistance would be greatly appreciated.

Thanks
Greg

[G.Carslow]

HI again,

A further development...kmtune ( to display current config ) fails with the message cant open file -- /stand/.kmsystune_lock. Have checked the permissions and ownership of /stand - all OK. I dont know why as yet.

Thanks
Greg

[Robert-Jan Goossens]

Greg,

Are you getting below error message;

kmtune: Cannot write file -- /stand/.kmsystune_lock.

check if you are logged in as root.

# id
uid=0(root) gid=3(sys)

Regards,
Robert-Jan

[G.Carslow]

Hi Robert-Jan,

Confirmed to be root:sys as shown in your reply. I have run touch /stand/testfile and worked OK.

Thanks
Greg

[Robert-Jan Goossens · Accepted solution]

Hi Greg,

Just to be shure, could you check your system for this patch.

http://www4.itrc.hp.com/service/patch/patchDetail.do?patchid=PHCO_26061&context=hpux:800:11:11

Kind Regards,
Robert-Jan

[T G Manikandan]

check for the below patches or their latest

patch PHCO_25342 for HP-UX 11.0 and PHCO_25429 for HP-UX 11i.

[G.Carslow]

Hi,

PHCO_26061 followed by getkinfo -b done the trick. Thanks very much for the help.

Thank you
Greg

[Zeev Schultz]

I think it has to deal with SAM and/ or SAM patches. That means using of:check_patches, swlist -a state (for SAM patches) , swverify SystemAdmin etc.