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Re: Humorous technology story

 
Frank de Vries
Respected Contributor

Re: Humorous technology story

Good initiative to air our stories here.

My funniest happened in 1996,
What I found funny is that we thought of everything, standby servers, mirroring, you name it. We had all angles covered.

I was working for a television/broadcast company and al there tv programming were regulated by an atomic clock for accuracy. (The Parisian one , I believe)
This is a few years before the acclaimed millimium bug.
Atomic clock, pretty accurate one would say, and it was ! Just for one thing. It
gave only the time, the date was controllled
by the Frontend Tapelibrary program (Running backend Oracle)which was compiled using a Borland C++ version of those days and it had a simple bug !!

Its calendar did not recognise the leapday 29th of February 1996. I was on-call that night and I got called by a anxious operator that claimed that programmes of 1st of March started loading to be broadcasted instead of 29th feb.
Fast as lightning I got out of bed into work , disconnected the Atomic clock and reset the date manually (Thank god for Unix)
to fool the programme. Reloaded the correct tapes manually and it worked.
The next day it was as if nothing ever happened.



Look before you leap
Andrew Merritt_2
Honored Contributor

Re: Humorous technology story

My best friend at college had a story from his industrial placement. He was working in the computer room when a group of visitors were shown around, evidently customers who were there to be impressed by the computer facility. They paused to admire the big cabinet with the flashing lights before going on no doubt to some liquid refreshment elsewhere. The funny thing was that the box they were admiring was the air conditioning controls, not the much less visually interesting mainframe.

At a previous job, we had problems when the office was redecorated. The decorators, who were painting the ceiling, thoughtfully covered the pre-production prototype desktop computers with plastic bags to prevent any damage. Unfortunately, since they were air-cooled, the computers overheated and the next day we found some had got so hot that solder had melted and chips had fallen out.

At the same place we had a real instance of a story that often turns up as an urban legend. One person was coming in to work in the morning to find their desktop unix box had rebooted every night. It was only when someone else worked late and saw the cleaners unplugging the machine to free the socket for the vacuum cleaner that the mystery was solved. A separate socket for the cleaners was installed very shortly afterwards.

Andrew
Alzhy
Honored Contributor

Re: Humorous technology story


I chanced upon a close out for RAID cards in a local Tech Store. So I pick one up - my "dream" SATA Super-RAID-X Card.

Took it home, install it and it does not work. Soon after the wife noticed a copy of the receipt and was furious!

"Sweetheart, we do not even have any Insects in the house...!"



Hakuna Matata.
Jan van den Ende
Honored Contributor

Re: Humorous technology story

Here is another one from way back when - showing the issues of redundancy, and demonstrating once again Murphy's Law.

Pcture a VITAL computer centre for guiding ships on harbour approach.
Of course it can not stand power fails, so there is an extensive (and expensive!) no-break; battery-backed during the minute-or-so private power unit startup.
BUT: the no-break was NOT redundently configured, and a no-break is also just some machinery which can fail. And although the utility power was continuously available, the breakdown of the no-break prevented that power to enter the facility.
If you know the cost of five hours of delay for ocean-going ships, you can estimate the cost of a harbor traffic jam...
The company that built and maintained the no-break was already bankrupt when most of the damage claims still had to be decided upon in court...

Proost.

Have one on me.

jpe
Don't rust yours pelled jacker to fine doll missed aches.
Mark Hernandez
Occasional Advisor

Re: Humorous technology story

I had just started for a web portal (now gone) that also did local computer repair/consult for the area.

One day, around 1995, I got a telephone call from a rather earnest and young male voice, who breathlessly asked me if we helped set up computers, because they has a question.

"Well, if it's easy, I'll tell you over the phone, but if we have to start changing settings or installing things, then we'll charge you for it."

"No, no, no!" said the earnest young man. "We've just got the computer, took it out of the box, and we've hooked it up, and installed it, and it's all working! We just need one thing and we're ready to go!"

"Okay," I said, thinking it was the typical newbie thing of dropping the token out of the token ring, or some other snipe hunt that usually befalls such earnest young men.

What I was stunned by was his question, which I have had burned into my skull in the exact same words used by the earnest young man:

"What's the telephone number to the internet?"

My stone silence for the next 30 seconds may have spoken volumes to the earnest young man, but for me, it was the pain of holding in the biggest laugh I was trying desperately not to allow escape.

I spent the next ten minutes explaining to the earnest young man about the icons on the screen for AOL, Compuserve and the rest, and that there was no single number to the internet but rather an entire plethora of places to connect...

All the while with my voice sounding as if I had been severely beaten with a line printer trying to hold the laughter in.

When the call was done, I went outside and chortled insanely for about ten minutes.

To this day, when one of my techs comes up and asks me the "dumb question", I ask them if they know the telephone number to the internet.

Steven E. Protter
Exalted Contributor

Re: Humorous technology story

Windows computer geek gets a call from an irate customer.

Can't find the Any key.

As in press any key to continue or press any key to boot of cd/dvd-rom.

This thread is old, but its fine to post in new funny stories.

SEP
Steven E Protter
Owner of ISN Corporation
http://isnamerica.com
http://hpuxconsulting.com
Sponsor: http://hpux.ws
Twitter: http://twitter.com/hpuxlinux
Founder http://newdatacloud.com
H.Merijn Brand (procura
Honored Contributor

Re: Humorous technology story

Some of you might have read this already ...
Worth sharing anyway, as it is hilarious.

--8<---
On the 1st of January, 1998, Bjarne Stroustrup gave an interview to the
IEEE's 'Computer' magazine.

Naturally, the editors thought he would be giving a retrospective view
of seven years of object-oriented design, using the language he created.

By the end of the interview, the interviewer got more than he had
bargained for and, subsequently, the editor decided to suppress its
contents, 'for the good of the industry' but, as with many of these
things, there was a leak.

Here is a complete transcript of what was was said, unedited, and
unrehearsed, so it isn't as neat as planned interviews.

__________________________________________________________________

Interviewer: Well, it's been a few years since you changed the world of
software design, how does it feel, looking back?

Stroustrup: Actually, I was thinking about those days, just before you
arrived. Do you remember? Everyone was writing 'C' and, the trouble was,
they were pretty damn good at it. Universities got pretty good at
teaching it, too. They were turning out competent - I stress the word
'competent' - graduates at a phenomenal rate. That's what caused the
problem.


Interviewer: problem?

Stroustrup: Yes, problem. Remember when everyone wrote Cobol?


Interviewer: Of course, I did too

Stroustrup: Well, in the beginning, these guys were like demi-gods.
Their salaries were high, and they were treated like royalty.


Interviewer: Those were the days, eh?

Stroustrup: Right. So what happened? IBM got sick of it, and invested
millions in training programmers, till they were a dime a dozen.


Interviewer: That's why I got out. Salaries dropped within a year, to
the point where being a journalist actually paid better.

Stroustrup: Exactly. Well, the same happened with 'C' programmers.


Interviewer: I see, but what's the point?

Stroustrup: Well, one day, when I was sitting in my office, I thought of
this little scheme, which would redress the balance a little. I thought
'I wonder what would happen, if there were a language so complicated, so
difficult to learn, that nobody would ever be able to swamp the market
with programmers? Actually, I got some of the ideas from X10, you know,
X windows. That was such a bitch of a graphics system, that it only just
ran on those Sun 3/60 things. They had all the ingredients for what I
wanted. A really ridiculously complex syntax, obscure functions, and
pseudo-OO structure. Even now, nobody writes raw X-windows code. Motif
is the only way to go if you want to retain your sanity.

[NJW Comment: That explains everything. Most of my thesis work was in
raw X-windows. :)]


Interviewer: You're kidding...?

Stroustrup: Not a bit of it. In fact, there was another problem. Unix
was written in 'C', which meant that any 'C' programmer could very
easily become a systems programmer. Remember what a mainframe systems
programmer used to earn?


Interviewer: You bet I do, that's what I used to do.

Stroustrup: OK, so this new language had to divorce itself from Unix, by
hiding all the system calls that bound the two together so nicely. This
would enable guys who only knew about DOS to earn a decent living too.


Interviewer: I don't believe you said that...

Stroustrup: Well, it's been long enough, now, and I believe most people
have figured out for themselves that C++ is a waste of time but, I must
say, it's taken them a lot longer than I thought it would.


Interviewer: So how exactly did you do it?

Stroustrup: It was only supposed to be a joke, I never thought people
would take the book seriously. Anyone with half a brain can see that
object-oriented programming is counter-intuitive, illogical and
inefficient.


Interviewer: What?

Stroustrup: And as for 're-useable code' - when did you ever hear of a
company re-using its code?


Interviewer: Well, never, actually, but...

Stroustrup: There you are then. Mind you, a few tried, in the early
days. There was this Oregon company - Mentor Graphics, I think they were
called - really caught a cold trying to rewrite everything in C++ in
about '90 or '91. I felt sorry for them really, but I thought people
would learn from their mistakes.


Interviewer: Obviously, they didn't?

Stroustrup: Not in the slightest. Trouble is, most companies hush-up all
their major blunders, and explaining a $30 million loss to the
shareholders would have been difficult. Give them their due, though,
they made it work in the end.


Interviewer: They did? Well, there you are then, it proves O-O works.

Stroustrup: Well, almost. The executable was so huge, it took five
minutes to load, on an HP workstation, with 128MB of RAM. Then it ran
like treacle. Actually, I thought this would be a major stumbling-block,
and I'd get found out within a week, but nobody cared. Sun and HP were
only too glad to sell enormously powerful boxes, with huge resources
just to run trivial programs. You know, when we had our first C++
compiler, at AT&T, I compiled 'Hello World', and couldn't believe the
size of the executable. 2.1MB


Interviewer: What? Well, compilers have come a long way, since then.

Stroustrup: They have? Try it on the latest version of g++ - you won't
get much change out of half a megabyte. Also, there are several quite
recent examples for you, from all over the world. British Telecom had a
major disaster on their hands but, luckily, managed to scrap the whole
thing and start again. They were luckier than Australian Telecom. Now I
hear that Siemens is building a dinosaur, and getting more and more
worried as the size of the hardware gets bigger, to accommodate the
executables. Isn't multiple inheritance a joy?


Interviewer: Yes, but C++ is basically a sound language.

Stroustrup: You really believe that, don't you? Have you ever sat down
and worked on a C++ project? Here's what happens: First, I've put in
enough pitfalls to make sure that only the most trivial projects will
work first time. Take operator overloading. At the end of the project,
almost every module has it, usually, because guys feel they really
should do it, as it was in their training course. The same operator then
means something totally different in every module. Try pulling that lot
together, when you have a hundred or so modules. And as for data hiding.
God, I sometimes can't help laughing when I hear about the problems
companies have making their modules talk to each other. I think the word
'synergistic' was specially invented to twist the knife in a project
manager's ribs.


Interviewer: I have to say, I'm beginning to be quite appalled at all
this. You say you did it to raise programmers' salaries? That's obscene.

Stroustrup: Not really. Everyone has a choice. I didn't expect the thing
to get so much out of hand. Anyway, I basically succeeded. C++ is dying
off now, but programmers still get high salaries - especially those poor
devils who have to maintain all this crap. You do realise, it's
impossible to maintain a large C++ software module if you didn't
actually write it?


Interviewer: How come?

Stroustrup: You are out of touch, aren't you? Remember the typedef?


Interviewer: Yes, of course.

Stroustrup: Remember how long it took to grope through the header files
only to find that 'RoofRaised' was a double precision number? Well,
imagine how long it takes to find all the implicit typedefs in all the
Classes in a major project.


Interviewer: So how do you reckon you've succeeded?

Stroustrup: Remember the length of the average-sized 'C' project? About
6 months. Not nearly long enough for a guy with a wife and kids to earn
enough to have a decent standard of living. Take the same project,
design it in C++ and what do you get? I'll tell you. One to two years.
Isn't that great? All that job security, just through one mistake of
judgement. And another thing. The universities haven't been teaching 'C'
for such a long time, there's now a shortage of decent 'C' programmers.
Especially those who know anything about Unix systems programming. How
many guys would know what to do with 'malloc', when they've used 'new'
all these years - and never bothered to check the return code. In fact,
most C++ programmers throw away their return codes. Whatever happened to
good ol' '-1'? At least you knew you had an error, without bogging the
thing down in all that 'throw' 'catch' 'try' stuff.


Interviewer: But, surely, inheritance does save a lot of time?

Stroustrup: does it? Have you ever noticed the difference between a 'C'
project plan, and a C++ project plan? The planning stage for a C++
project is three times as long. Precisely to make sure that everything
which should be inherited is, and what shouldn't isn't. Then, they still
get it wrong. Whoever heard of memory leaks in a 'C' program? Now
finding them is a major industry. Most companies give up, and send the
product out, knowing it leaks like a sieve, simply to avoid the expense
of tracking them all down.


Interviewer: There are tools...

Stroustrup: Most of which were written in C++.


Interviewer: If we publish this, you'll probably get lynched, you do
realise that?

Stroustrup: I doubt it. As I said, C++ is way past its peak now, and no
company in its right mind would start a C++ project without a pilot
trial. That should convince them that it's the road to disaster. If not,
they deserve all they get. You know, I tried to convince Dennis Ritchie
to rewrite Unix in C++.


Interviewer: Oh my God. What did he say?

Stroustrup: Well, luckily, he has a good sense of humor. I think both he
and Brian figured out what I was doing, in the early days, but never let
on. He said he'd help me write a C++ version of DOS, if I was
interested.


Interviewer: Were you?

Stroustrup: Actually, I did write DOS in C++, I'll give you a demo when
we're through. I have it running on a Sparc 20 in the computer room.
Goes like a rocket on 4 CPU's, and only takes up 70 megs of disk.


Interviewer: What's it like on a PC?

Stroustrup: Now you're kidding. Haven't you ever seen Windows '95? I
think of that as my biggest success. Nearly blew the game before I was
ready, though.


Interviewer: You know, that idea of a Unix++ has really got me thinking.
Somewhere out there, there's a guy going to try it.

Stroustrup: Not after they read this interview.


Interviewer: I'm sorry, but I don't see us being able to publish any of
this.

Stroustrup: But it's the story of the century. I only want to be
remembered by my fellow programmers, for what I've done for them. You
know how much a C++ guy can get these days?


Interviewer: Last I heard, a really top guy is worth $70 - $80 an hour.

Stroustrup: See? And I bet he earns it. Keeping track of all the gotchas
I put into C++ is no easy job. And, as I said before, every C++
programmer feels bound by some mystic promise to use every damn element
of the language on every project. Actually, that really annoys me
sometimes, even though it serves my original purpose. I almost like the
language after all this time.


Interviewer: You mean you didn't before?

Stroustrup: Hated it. It even looks clumsy, don't you agree? But when
the book royalties started to come in... well, you get the picture.


Interviewer: Just a minute. What about references? You must admit, you
improved on 'C' pointers.

Stroustrup: Hmm. I've always wondered about that. Originally, I thought
I had. Then, one day I was discussing this with a guy who'd written C++
from the beginning. He said he could never remember whether his
variables were referenced or dereferenced, so he always used pointers.
He said the little asterisk always reminded him.


Interviewer: Well, at this point, I usually say 'thank you very much'
but it hardly seems adequate.

Stroustrup: Promise me you'll publish this. My conscience is getting the
better of me these days.


Interviewer: I'll let you know, but I think I know what my editor will
say.

Stroustrup: Who'd believe it anyway? Although, can you send me a copy of
that tape?


Interviewer: I can do that.
-->8---

[Note - for the humor-impaired, not a true story.]

Enjoy, Have FUN! H.Merijn
Enjoy, Have FUN! H.Merijn
Dave Wherry
Esteemed Contributor

Re: Humorous technology story

Long time back I had a Technician in repairing a printer in our Accounting Department. While he was working on that one of the Accounting Managers came over and asked if we could look at his terminal. It had just stopped working.

When we got over there it sure enough was dead. We checked the power cord because sometimes they came loose. We checked the circuit to make sure it had not tripped. All was good.

Then we noticed the 2 litre bottle of root beer on one side of the terminal and a glass on the other side. We could also smell warm root beer.

The Manager said he had been pouring the root beer into the glass that he was holding over the terminal and it foamed over. He didn't think that would hurt it.

I wanted to tell him to try it with his television and let me know how that worked out.
Court Campbell
Honored Contributor

Re: Humorous technology story

Figured I would revive this post. I have two stories that stick out in my mind.

1. I was doing desktop support at the time. A user called stating that he rebooted hi machine and it would not boot up. He also stated that the screen said something about could not find NTLDR. I thought for a minute and asked him if he by chance had a floppy in his floppy drive. He stated no and that he has not used floppies in months. And he basically with his tome of voice tried to make me out to be an idiot. So I told him that he would need to ship the machine to me so that I could further troubleshoot it. Hey, I guess the hdd could have been bad. Anyway, the user calls an hour later and says, "You were right. I had a floppy in the danged pc. I removed it and it booted fine." It turns out when he last used the floppy he never removed it and this had been the first time he rebooted since then.

2. I was working as a field tech. I received a call that a user had a bad monitor. I called the user and she stated that the monitor worked, but that it had a green discoloration in the lower left hand corner. She said the EDS person on site said it is a bad monitor. At this point I felt like kicking the EDS guy in the teeth for being and idiot. I knew he probably made more money than I and somehow missed the fact that the monitor just needed to be degaussed. I told the woman that the monitor was more that likely ok and just needed to be degaussed. I told her I would walk her through the process. She asked me to hold on why she asks her manager about it. I waited and she comes back to tell me that her manager wants me to come fix the issue. So angrily I drove the 1 hour and 45 mins to the site. I went to the monitor and hit the degauss button and viola. I charged the lady $98 dollars plus mileage for a 30 second fix. The irony was that she looked at me and when I was done and said, "That's it."
"The difference between me and you? I will read the man page." and "Respect the hat." and "You could just do a search on ITRC, you don't need to start a thread on a topic that's been answered 100 times already." Oh, and "What. no points???"
Richard Hepworth
Esteemed Contributor

Re: Humorous technology story

Soon after I started working for my present company I was walking along the corridor which runs alongside the computer halls. 2 women were walking just in front of me chatting about their newly gained promotion to senior IT analysts. One of the women glanced into the computer hall then asked the other "When they say a server has fallen over does it actually mean it has fallen onto the floor"!

Priceless!
Anshumali
Esteemed Contributor

Re: Humorous technology story

Long back received at our help desk:

XXX reports that the computer is not starting. User replaced the monitor, plugged it in, and the computer still won't boot. Need assistance ASAP.

&

* XXX: "THIS MONITOR DOESN'T WORK."
* Field Service: "What seems to be the problem?"
* XXX: "THIS MONITOR IS MISSING A PIN!!"

This guy had a 14 inch monitor. As with most, the monitor cable's plug was missing a few unnecessary pins. He explained that this was normal and, in fact, a good thing.

* XXX: "I PAID FOR A MONITOR WITH ALL THE PINS. I WANT THEM ALL!"
Dreams are not which you see while sleeping, Dreams are which doesnt allow you to sleep while you are chasing for them!!
MarkSyder
Honored Contributor

Re: Humorous technology story

"She said the EDS person on site said it is a bad monitor. At this point I felt like kicking the EDS guy in the teeth for being and idiot."

If you're going to be critical of companies in a humorous thread,I think it would be diplomatic not to name them.

Before you ask, yes I do work for EDS.

No points please.

Mark
The triumph of evil requires only that good men do nothing
Wouter Jagers
Honored Contributor

Re: Humorous technology story

Back in '98 I was at my very first job in IT operations, which had just become ICT operations. Hence, we also had to support phones and faxes all of the sudden.

A call came in about a fax not working.

My senior colleague and myself went up there to investigate. When asking the caller what exactly was wrong with it, she said it was not sending her things.

We couldn't see anything wrong with the machine right away, so we asked her to give it a try so we could see. She started a fax, and it worked as expected. However, when the machine was halfway scanning the page, she called out: "See ? My message just comes out again at the back ! Why doesn't it send it ?"

We were left standing there in total disbelief. We first told her she probably didn't put enough stamps onthere, which actually confused her even more. Then we enlightened her with the great truth about fax machines.

Cheers
an engineer's aim in a discussion is not to persuade, but to clarify.
VK2COT
Honored Contributor

Re: Humorous technology story

Hello,

My story is about an embarrassment when
I migrated with my family to Australia in 1990. We came from a non-English speaking
country.

Nevertheless, I had a pretty good command of
the English language (I had studied it at
school) and within a month got a job
in the Department of Computer Science,
The University of Queensland.

I was working on my Masters Degree,
whilst being Unix Sys Admin. Everything
was gong well.

One day, a Head of the Department told me to
create a new account for a post-doctorate
researcher who had come from Europe.
The visitor's name was William Anker.
I will never forget it.

The rule of the University was that login
names were composed of first initial and
last name.

For example, John Smith would get
login name jsmith.

Well, I created the login name all right.
But I was so wrong.

Then I sent an email to all staff at the
University to welcome our new member of
the research staff :)

Ohh, within 20 seconds I got a visit from
the Head of the Department who ordered me to change the login name straight away.
Then he explained what that login name
meant in English.

Alas, I grew up by studying classical
English literature and that word was
not in my vocabulary (and still isn't).
I learnt its meaning very quickly then and
there.

Life brings lot of challenges :)

Greetings from down-under (Australia),

VK2COT
VK2COT - Dusan Baljevic
Biswajit Tripathy
Honored Contributor

Re: Humorous technology story

I had this funny incident sometimes
back. One of our customer was using a
lot of computer at the shop floor and
buying from us. Goes without saying
that most of the user at the shop floor
have little knowledge of computer
security. The manager of this company
requested the sales team at my company
to send couple of security engineers to do
a quick security audit of their
environment. So I went to the customer
site as part of a two member team.

We interviewed few people on how they
use the computer and how they access
the database etc. The shop floor workers
were explaining to us how they change
the passwd of the systems each month
and how they use complicated passwds
(like chars, special chars and numbers in
each passwd etc). I must say I was
pretty impressed with their passwd maintainance practice until I asked how
do the day and night shift engineers log
into the same system.

" We write down the passwd of each system and stick it to the monitor!!"
... came the reply!!

- Biswajit
:-)
Steven E. Protter
Exalted Contributor

Re: Humorous technology story

Shalom Mark,

I agree with you and agree to thread edit changing EDS to XYZ.

I am a former EDS employee BTW. Things didn't work out between me and them many years ago and we parted ways.

SEP
Steven E Protter
Owner of ISN Corporation
http://isnamerica.com
http://hpuxconsulting.com
Sponsor: http://hpux.ws
Twitter: http://twitter.com/hpuxlinux
Founder http://newdatacloud.com
Colin Topliss
Esteemed Contributor

Re: Humorous technology story

Nothing suprises me any more. Things I have experienced include:

1) Bins on top of tape drives to catch water from a leaking roof while still using them for production work.
2) Wondering why the humidity was high - and finding that the aircon had leaked.....
3) ....by pulling up a tile, which changed the pressure under the floor, which brought the water level up over a power connector (resulting in a very large bang and a rapid evacuation of the computer room).
4) Similar event, different company, having cleaners mop and vacuum out water while still running a production service.
5) Being told on your first day that, due to high winds, the large aircon unit on the roof had broken loose and *might* fall through the roof, so be ready to run if the alarm sounds!
6) Electrical storm knocking out the aircon over a weekend - to come in on the Monday to find that everything has shut down, and the IPL disks too hot to touch. Taking 6 hours to cool said disks down with fans before we can boot the systems again.
7) Someone complaining that the CDROM drawer wouldn't open on an HP workstation. It didn't HAVE a CDROM (and this was a technician).
8) The sales guy complaining that his laptop was rubbish because he couldn't save any work on his HDD. It was full - of games!
9) The critical call raised because a VP couldn't access the Internet. Fixed it there and then - and watched him continue to surf Dilbert!
10) The consultant who, after a file-server crash, ran in and complained that I hadn't warned him that said server was about to crash, and it was my fault that he'd lost that morning's work.
11) Getting bored and playing around in the machine room with a ball - only to watch the ball hit the big red button on the wall (my shift followed, had to clean up the mess).
12) Someone forgetting to cancel a complete stock inventory print - 50 boxes of fan-fold paper on 3 printers that kept screwing up the paper every 50 or so sheets (or failing to stack properly). Then finding out that they just threw it all away after my shift spent all night printing it.
13) The electrician that drilled neatly between two feeds in the comms room, causing a short that took out power to every piece of comms equipment.
14) On old ICL mainframe master terminals, you could initiate a system boot via a small push-to-make switch which you flicked up - saw an operator catch the switch with the sleeve of his suit, causing the mainframe to crash. 3 days later we got that back up....
15) Early ICL3930 system. Major panic when databases started falling over unable to write to disks. Someone had lent against the disk cabinet and managed to flick a switch to 'read only'.
16) One of the operators doing an rm -rf from root on a production system (not as root, though it still makes a mess). Not once, but twice in the space of a week (yep, at 03:00am).
17) Having the US developers ship a system to the UK with the only working copy of new software. Opening the shipping case to find that the PC now rattles rather ominously. Finding the CPU in the bottom of the case. Only being able to boot the machine while it is led on its side. Put it upright and it would fail to boot. Keeping the system running long enough to acomplish the reason for the visit.
18) Testing new software being presented to our company to be resold as a part of a package - only to find a large number of 'fast exits' (crashes). Then finding out that the company in question didn't even have the source code (it had been deleted in the company take-over). Our company went ahead and bundled it anyway (?????).
19) The kid who brought his Spectrum into the workshop. He'd plugged in a PSU (the wrong one) into a socket it shouldn't have been in. Opened up the case to find that the ALU had melted itself, and a rather neat hole through the mainboard. Still managed to get it working again!
20) The Dutch guy who brought his BBC Micro in after blowing the back open - literally! He'd purchased a monitor that was damaged in transit - which he then proceeded to 'fix' before plugging it into his computer.
21) You know you're going to have a bad day when you get a call that begins "Hi, I'm the System Administrator for this system. My boss asked me to look at something. Err - can you please tell me how I log into it?". Worse still when you hear the words "What's telnet? Never heard of it..".

And finally, one of my favourites....

A panic call from a woman in the US. Her database would not load. I asked her to go to the directory that held the database - it was empty. Then she said (in a shaky voice) - umm, the disk was full so I deleted some large files from here earlier this morning...

me: Ahh - sorry, you've deleted your ENTIRE database. You'll have to restore it. I can't do anything to help you.

Her: Umm - we don't have a backup. Its not been working for a while. The last one is about a month old.....sure you can't do anything?
MarkSyder
Honored Contributor

Re: Humorous technology story

Colin's no. 11 reminds me of my first computer related job. One of my colleagues started a large print job and was surprised at how long it took. He was standing by the computer with his coat on and his briefcase in his hand remarking on how he was going to have to leave the job running overnight. Suddenly it stopped.

I will never know how I kept a straight face as I explained that his swinging briefcase had hit the computer's reset button.

Mark
The triumph of evil requires only that good men do nothing
Colin Topliss
Esteemed Contributor

Re: Humorous technology story

Hehehe - I was going to miss off the stories about our friends XYZ ;-)

XYZ took over support of the ofice systems (a US brokered deal no-one in Eurpore was aware of until XYZ turned up). The local guys were a great bunch - not so the head honcho from the US. He came over to do an audit. We were running a training course with 12 hired machines. I told him not to bother with those as they were going back to the hire company the following day. 5 hours later, wondering where he was, I found him manually writing down the configs and software loaded on... the training machines.

Or when I tried to log a call about a failed PSU in a server and the guy on the help desk couldn't even get my first name correct, let alone the logging of the problem. That was after 30 minutes of trying to log the call.

Ah yes, and the time they swapped ISDN for Frame Relay. The performance was so poor it was unusable (seriously, a modem would have been quicker). Even the VP was disgusted (we brought him in to see it because no-one from XYZ would believe us). The head honcho's excuse? Err - its the speed of light thats causing your link to go slow....

When I finally got to talk to a techie (and we stopped laughing), we worked out that it was a mis-configuration.

This head-honcho used to get called whenever we raised a problem, no matter what the time. This guy annoyed me soooo much I have to admit to fixing a problem, letting the UK guys know (so they wouldn't panic), then waiting until it was 03:00am US time before logging the call.

Sorry - I was a bit more evil in my younger days (OK - so I haven't *exactly* mellowed over time) :-)
Court Campbell
Honored Contributor

Re: Humorous technology story

another favorite. A user calls stating that here floppy is stuck in the drive. I go to check the machine and there isn't even a floppy in the drive. I let the user know my finding and she states that it's stuck in the other floppy drive. The machine only had one. Turns out she shoved it into one of those front loading cdrom drives. That was a fun removal process.

and the award for most disgusting was in farmerville, LA. I was sent to a site to do preventative maintenance for a payment processing machine inside of a video rental store. The store was right across from the local feed store. I opened that machine up to find a large roach colony. I thought I was going to be sick. I cleaned it up, but I don't think I have ever fully recovered from that.
"The difference between me and you? I will read the man page." and "Respect the hat." and "You could just do a search on ITRC, you don't need to start a thread on a topic that's been answered 100 times already." Oh, and "What. no points???"
Steven E. Protter
Exalted Contributor

Re: Humorous technology story

I got three.

1) A few months back the one windows server in the world that I maintain stopped forwarding faxes to the office manager in Chicago. Microsoft says, remove fax software, reinstall. I know I can do it remotely but I'm going to be in Chicago so I decide to wait until then.

While I'm there, other work piles up and in a panic I can't find the istall cd's to do the work. I look in every closet you can imagine.

Except right in front of the system where they were found two weeks after I left.

I also put off segmenting the web server network from the office network to avoid google crawls slowing down the whole office. Ended up painfully doing that work weeks later from Jerusalem.

Think thats the punch line? Nawh.

Saturday night I install a 5 user Microsoft Terminal Service License. I follow the procedure a lot of things happen.

Today I call to say high, compare house construction disasters with the aforementioned office manager. Thanks for fixing the faxes Shmuel, she says.

Huh?

When did it start to work?

Monday morning, I knew you'd been working.

Serious.

2) Wife story. OT. My wife are having a serious discussion right before I hit 80,000. She's got some legitimate grips, lets leave it at that. I promise I can do a better, more ITRC like job in daily interaction. I get my first test. She leans on my filing cabinet while lecturing me. Presses in the lock.

I smile, normally I'd lose my temper.

Inside the filing cabinet I know supposedly are my battery charger for recharging the batteries I use to record and repeat language lessons. My 24 hour decongestants, totally unavailable here in Israel.

I procrastinate. A lock smith will cost 180 Shekels, not a huge sum but I'm building a house and some idiots won't file their paperwork and my mortage is in limbo. I don't have the money.

I suspect the keys are inside, make a cursory search for the battery charger and don't find it.

Some 36 or so day later it dawns on me that the lock is cheap and if I drive a flathead screwdriver into it with a hammer the lock will probably give. The theory is proven in approximately 55 seconds.

I go through the drawer. Indeed the drugs are there, I'm sick and I need them. Good catch. Battery charger not so much.

I make a real search for the battery charger and find it the first place I look outside my bedroom, where it had been prior to passover cleaning but I knew it wasn't there.

Funny I say how the human brain works. If I think its in the filing cabinet I can't seem to conduct a search of the rest of my small apartment to find a vital piece of equipment.

3) I'm making good progress in the conversation that got the filing cabinet locked in the first place. I resisted to urge to call her while she's at the Western wall doing a birthday prayer or two to ask her where she actually put the battery charger.

Doubt she'll read it, but Happy Birthday Chava.

Comments for the next 24 hours are good for something. Same scale for everything else.

Well, you might not think its funny but the whole thing cracked me up. Especially the windows thing.

SEP

Steven E Protter
Owner of ISN Corporation
http://isnamerica.com
http://hpuxconsulting.com
Sponsor: http://hpux.ws
Twitter: http://twitter.com/hpuxlinux
Founder http://newdatacloud.com
Court Campbell
Honored Contributor

Re: Humorous technology story

SEP,

It sounds like you are schmeggege and need some schlaf. Maybe you need to enjoy some sheket time.

:)

Hope you laughed.
"The difference between me and you? I will read the man page." and "Respect the hat." and "You could just do a search on ITRC, you don't need to start a thread on a topic that's been answered 100 times already." Oh, and "What. no points???"
Rick Cottingham
Advisor

Re: Humorous technology story

Back in 1974 I worked as a third shift computer in the typical IBM mainframe shop.
We had one of those 360-30's with that huge front panel with all of the flashing lights.
Typically one of the guys from the production floor would come over and request that we batch print a couple of hundred shipping tags so they could label their product. The guy would just stand around and watch while we did that ( plus a dozen other tasks too ).
At one point the guy from production saw the "checks, tags and flags" lights on the front of the CPU and commented "I know you guys print checks, and you are printing my tags now, but what are flags ?" My boss replied without even looking up "Oh, we print those on Saturday morning." I nearly
wet myself.
Rick