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Ignite error: "Could not determine the $SW_SOFTWARE_SPEC value"

 
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Lucy2009_1
Frequent Advisor

Ignite error: "Could not determine the $SW_SOFTWARE_SPEC value"

Hi,
I see this error after Ignite client finished
installation using golden image. The system seems functional and correct but the icon in ignite GUI is RED inidicating an error. The error is from patch PHKL_38972 which was superseded by PHKL_39820 which was also loaded
to the system. How to get rid of this ERROR?
Below listed the error section. I also attach
the full install.log in here. Any input is appreciated and I will assign points.

From install.log:
...
Primary boot path set to 0/0/0/0.0x0.0x0 (/dev/rdisk/disk2)
* Executing: "/var/adm/sw/products/OS-Core/CORE-SHLIBS/iux_postload".
* Running: /var/adm/sw/products/OS-Core/CORE-SHLIBS/postinstall
* Executing: "/var/adm/sw/products/OS-Core/CORE2-KRN/iux_postload".
* Executing: "/var/adm/sw/products/OS-Core/CORE-KRN/iux_postload".
* Executing: "/var/adm/sw/products/PHKL_38972/pfiles/iux_postload".
ERROR: Could not determine the $SW_SOFTWARE_SPEC value.
ERROR: The script: "/var/adm/sw/products/PHKL_38972/pfiles/iux_postload"
failed, exit code was 1.
* Executing: "/var/adm/sw/products/FC-FCD/FC-FCD-KRN/iux_postload".
* Executing: "/var/adm/sw/products/PHKL_39820/pfiles/iux_postload".


* Loading_software: Error

Thanks,

RN



4 REPLIES 4
Julián Aimar
Frequent Advisor
Solution

Re: Ignite error: "Could not determine the $SW_SOFTWARE_SPEC value"

If an image is installed that contains a superseded patch that also has an iux_postload script,
Ignite-UX will attempt to run that iux_postload script which can lead to ERROR messages in the
install such as:

ERROR: Could not determine the $SW_SOFTWARE_SPEC value.
ERROR: The script: "/var/adm/sw/products/PHKL_37815/pfiles/iux_postload"

Ignite-UX should not even be attempting to run iux_postload scripts of superseded patches.

FIX TEXT
customer resolution notes
In version C.7.9 of Ignite-UX, iux_postload scripts belonging to superseded patches will not be
run. Instead a diagnostic message will appear in the install.log to that effect:

* Skipping: "/var/adm/sw/products/PHKL_37815/pfiles/iux_postload" since
it is part of a superseded patch.

The fix for this change request is planned for the Sept 2009 HP-UX release, also via
www.software.hp.com in Ignite-UX version C.7.9 or later.


http://www11.itrc.hp.com/service/cki/docDisplay.do?docLocale=en&docId=ttr_na-SSB_1000895610-2

Lucy2009_1
Frequent Advisor

Re: Ignite error: "Could not determine the $SW_SOFTWARE_SPEC value"

Hi,
Thanks for the solution. If I install the
lastest IgniteUXB C.7.9.260, will all customized stuff stay intacted? Should I do
swremove the old C.7.8.201 first?

RN
Julián Aimar
Frequent Advisor

Re: Ignite error: "Could not determine the $SW_SOFTWARE_SPEC value"

Hi,

- Backup index and configuration files.
- swremove ignite
- swinstall new version
- use you old configuration files to redo your customizations if any.

Saludos

JEA
Lucy2009_1
Frequent Advisor

Re: Ignite error: "Could not determine the $SW_SOFTWARE_SPEC value"

Thanks. closing this thread.