installing canon and xerox document center...

[Jonathan Caplette_1]

Hi guys,

I try to install remote printer queue for a Canon IR330-400PCL and a Xerox Workcenter Pro 45 on an HP-UX 11i system. There is no HP JetDirect interface on those print center, they have their own interface. I know the printers are well configurer to print, I'm able to print in Windows. When I configure the queue on UNIX side, I use SAM -> printers and plotters -> Add remote printer:

as the remote printer name I use "lp" like I always did for most Xerox docucenter I got here, but with those two it don't work, when I do an lp, the file queue, but when I look in the queue I got this error:

: waiting for to come up

I tried the printer queue with my Windows system and it worked... I just don't get it... Do I need some special "driver" to use those printer???

Regards Jonathan

[Jeff Schussele]

Hi Jonathan,

You need to know what the queue name on that printer is. There may be a default or there may be one explicitly set.
You'll probably have to look through that printer's menu to find it.
But you have to use that for the "Remote Printer Name" value.

You may be able to glean this info off of a Winblows box that this printer is already set up on as well.

HTH,
Jeff

[Mel Burslan]

if these printers do not have jetdirect interfaces, how did you connect them o your network ? If you have just connected the network cable into their RJ-45 receptacles and expecting them to work, you are expecting a miracle.

I have not used these printer before so I can not comment availability of hpux drivers for them, but your best bet is to contact the vendor who sold/leased these printers to you and have them locate the drivers for hpux.

[Bill Hassell]

These printers have a very simple lpr server in their LAN cards which is why JetDirect won't work. You are correct about using SAM's remote printer but the one critical value (you probably guessed at the value) is the "Remote Printer Name:". It is a required value for the lpr protocol and the printer requires the correct value. Hopefully, the tech reference manual will give you the details, otherwise you'll have to call tech support for the printer. The name might be prn or raw or lp but those are just guesses.

[Rowan Brook]

For the Canon IR330 the queue name is any of the following: -
print_300-405, print

For more details this link is usefull.
http://www.digitalissues.co.uk/html/os/unix/hpux.html