Installing HPUX 11.11

[Guido Herrera]

Hi,

I have a machine A400, with HPUX11.00.
I need to install HPUX11.11, but give me the following error and the server reboot:

Main Menu: Enter command or menu > sea

Searching for potential boot device(s)
This may take several minutes.

To discontinue search, press any key (termination may not be immediate).


IODC
Path# Device Path (dec) Device Path (mnem) Device Type Rev
----- ----------------- ------------------ ----------- ----
P0 0/0/1/1.15 intscsia.15 Random access media 1
P1 0/0/2/0.2 extscsib.2 Random access media 1
P2 0/0/2/1.15 intscsib.15 Random access media 1


Main Menu: Enter command or menu > bo P1
Interact with IPL (Y, N, or Cancel)?> n

Booting...
Boot IO Dependent Code (IODC) revision 1


HARD Booted.

ISL Revision A.00.43 Apr 12, 2000

ISL booting hpux (;0):INSTALL

Boot
: disk(0/0/2/0.2.0.0.0.0.0;0):WINSTALL
11149312 + 1822808 + 2605720 start 0x1ff568




real_page_alloc_addr() fails, status = -1

************* SYSTEM ALERT **************
SYSTEM NAME: hp2405
DATE: 05/31/2001 TIME: 17:17:27
ALERT LEVEL: 12 = Software failure

REASON FOR ALERT
SOURCE: 1 = processor
SOURCE DETAIL: 1 = processor general SOURCE ID: 0
PROBLEM DETAIL: 0 = no problem detail

LEDs: RUN ATTENTION FAULT REMOTE POWER
FLASH FLASH FLASH ON ON
LED State: Unexpected Reboot. Running non-OS code. Non-critical error detected.
Check Chassis and Console Logs for error messages.

0xF8E000C01100B800 00000000 0000B800 - type 31 = legacy PA HEX chassis-code
0x58E008C01100B800 00006504 1F11111B - type 11 = Timestamp 05/31/2001 17:17:27
A: ack read of this entry - X: Disable all future alert messages
Anything else skip redisplay the log entry
->Choice:

Thanks and Greetings,

Guido

[baiju_3]

Suggest you to log into GSP see the logs .

Shutdown the server .

Recycle power means remove the a/c input power and connect it back .

I had similar problem on an L class Server and after a power recycle it became normal .


Thanks ,
BL.

[Raj D.]

Hi Guido Herrera ,

Make sure your installation Media is ok .., and it supports the hardware,

hth,
Raj.

[Guido Herrera]

Friends,

The media is the correct, and the GSP logs too, but I don't understand because the system reboot when install the HPUX11.00 don't have any problem


Grettings,

Guido

[Patrick Wallek]

The issue may very well be firmware related. HP-UX 11.11 requires firmware level 41.18 at a minimum.

Have a look at this page:
http://docs.hp.com/en/5990-7279/ch03s02.html?btnNext=next%A0%BB

If you download the referenced patch, or a newer one, then you should be able to install the patch and it will update your CPUs firmware.

[Patrick Wallek]

The latest firmware for the A400/500 is 43.50.

The patch for 11.0 to update the firware is available here:
PHSS_31925 - s700_800 11.00 rp24xx (A400 and A500) 43.50 PDC Firmware
http://www1.itrc.hp.com/service/patch/patchDetail.do?BC=patch.breadcrumb.main|patch.breadcrumb.search|&patchid=PHSS_31925&context=firmware:osinit

[Don Morris_1]

There should be more after this, actually.

The full message is:

"real_page_alloc_addr() fails, status = -1"
"Unable to allocate required memory between 0x%x and 0x%x."
"Check the PDT data for deallocated pages within this range."

The panic string should be:
"alloc_pdc_pages: Unable to allocate memory for PDC."

This is where the loader wants to put firmware code, so firmware/loader patches may help -- but it would be more useful to get the range from the console message and check the DIMM(s) that represent that range... they presumably have bad pages.

[Don Morris_1]

A followup -- PHKL_28326 may help, but of course you need your install media to already have it. That patch has been out a while (12/2002), so I'm curious if you're using one of the later 11.11 Gold Packs or original 11.11 media. If you have access to (or can ask your support rep for) recent 11.11 media and you aren't using that, try updating [or just replace your DIMMs that are failing].

[Guido Herrera]

As I verify the PDC version?

[Patrick Wallek]

The following assumes you have Diagnostics installed. If you don't this won't work:

# echo "selclass qualifier cpu ; info ; wait ; infolog" | cstm | grep "PDC Firmware"

The above command should entered on a single line.

[Torsten.]

How to know about the PDC level?

From cstm (see above) or

At system start time it's printed on the screen:

*****************************************

************ EARLY BOOT VFP *************
End of early boot detected
*****************************************

Firmware Version 40.25

Duplex Console IO Dependent Code (IODC) revision 1

[Guido Herrera]

I have this version of firmware, but the problem continue, please help me.

Thank You


FIRMWARE INFORMATION

Firmware Version: 43.50

Module Revision
------ --------
System Board A24231
PA 8700 CPU Module 2.3

[Torsten.]

Your system may have a hardware problem since it gives you this error

real_page_alloc_addr() fails, status = -1

Bad CPU or Memory?

Involve HP to solve this.

[Guido Herrera]

so so