JVM Error !

[Khalid A. Al-Tayaran]

We are in the middle of a test production SAP Upgrade (from 4.6C to ECC 6.0 with Unicode conversion "CU&UC"). We are in the phase where we export the database. At that phase we getting the error:

# An unexpected error has been detected by HotSpot Virtual Machine:
#
# SIGSEGV (11) at pc=c00000000018a021, pid=3773, tid=1584
#
# Java VM: Java HotSpot(TM) 64-Bit Server VM (1.4.2 1.4.2.13-070317-20:54-IA64W IA64W mixed mode)
# Problematic frame:
# C [libpthread.so.1+0xe6021] +0xffffffff
#
# An error report file with more information is saved as hs_err_pid3773.log
#
# Please report this error to HP customer support.
#

[error occurred during error reporting, step 270, id 0xb]

The file mentioned above is attached.

This related to an SAP Upgrade ! Do you have a clue

[Dave Hutton]

Have you tried a newer version of Java? I couldn't find many google hits at all and I don't have access to the SAP site since we don't use SAP here.

[Khalid A. Al-Tayaran]

Thanks,

SAP/SAP tools Supports Java Up to 1.4.x only. Not beyond that "till now".

[Dave Hutton]

It was really the only thing I saw mentioned, but not specifically to what you were running into.

I couldn't even find any information on what platforms are supported, patches required or dependancies. Everything seemed locked down and needed a login to even get close on SAPs site. I only found a few forum type search results.

Anyway, good luck.

[Murat SULUHAN]

Hi Khalid

Which JVM do you use HP provided or SAP provided? (PS: I don't know SAP provides JVM or not)
Did you check your JVM patches related with your version, (If you are using HP JVM)?

Best Regards
Murat

[Khalid A. Al-Tayaran]

Thanks Dave and Murat.

Dear Murat,

Each hardware vendor provides a version of the java that is specific to his Processor type. HP now is providing Java for IA64 platforms.

running "/opt/java1.4/bin/java -version" gives:
java version "1.4.2.13"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2.13-070317-13:26)
Java HotSpot(TM) Server VM (build 1.4.2 1.4.2.13-070317-18:29-IA64N IA64, mixed
mode)

[Murat SULUHAN]

Hi Khalid

I already wrote about SAP and JVM with PS. But we are talking about SAP, it is own oracle installer CDs, SAP package downloader, backup tool and etc... So I am not sure about JVM.

Anyway, did you check you JVM patches and
HP has also publish :=) new version of JVM 1.4.2.16
You can try it
http://www.hp.com/products1/unix/java/java2/sdkrte14/index.html

Best Regards
Murat