kc_parse_range core file in the root directory

[Aravind_4]

After rebooting the D280 GUI server there is a core file getting
generated at the root directory
When i executed the following command at the root directory

#file core
core: core file from 'kc_parse_range' - received SIGBUS

#ll core
-rw------ 1 root root 189932 bytes Feb 14 07:15 core


and later when we saw same the SAM log file with the command

#samlog_viewer

and When we invoked the Verbose view we saw following three lines of
information related with the kc_parse_range

+ Parsing range statements in system master files
+ Executing the following command
/usr/sam/lbin/kc_parse_range /usr/conf/master.d/*
+ Command completed with exit status 138


Can you please let us know why is this core file is getting generated.

[S.K. Chan]

The reboot .. was it a normal reboot or an "after kernel modification" reboot ? Were there additional drivers added to the kernel ?

[Aravind_4]

It is not a normal Reboot.
The Reboot was after the machine was ignited.

No additional drivers were installed.

[Deepak Extross]

As the 'file core' indicates, the problem is a Bus Error which is usually caused by a process accessing illegal memory or overshooting array bounds.

You could use a debugger like 'gdb' or 'adb' to backtrace the core file. But the easier and quicker solution would be to try to figure out what has changed recently on the machine that could cause this.
Maybe a patch recently applied or any modification to the files in /usr/conf/master.d/.

[Aravind_4]

I am looking as to all the patches have been properly installed.

I ran the command
#check_patches


I am attaching the /tmp/check_patches.report, the out put of the above command with this mail.

[S.K. Chan]

It look like you need to re-install PHKL_18543 again with all its dependencies.

http://us-support2.external.hp.com/wpsl/bin/doc.pl/screen=wpslDisplayPatch/sid=e5f7f65112de434caf

[Aravind_4]

I am trying to install the patch PHKL_18543.

But the install action is getting suspended at the final stages of the installation.

Here's the swagent.log file attached with the mail.

[S.K. Chan]

You need to do 2 things ..
==> if blrhsn2:/cdocs/public is mounted to some FS, unmount it.
== also hash out (comment) the same entry in /etc/fstab file
Now re-install the patch again.

[Aravind_4]

I unmounted the cdocs directory and commented out the fstab entries and then tried to install the patch.

The install action is hanging and the swagent log is same as the one i have sent u in the previous file.

S.K Chan
The linke which you have sent is not opening.

http://us-support2.external.hp.com/wpsl/bin/doc.pl/screen=wpslDisplayPatch/sid=e5f7f65112de434caf

Please check if it is the right link.

[S.K. Chan]

It's just the link to PHKL_18543, here it is again ..

http://us-support.external.hp.com/wpsl/bin/doc.pl/screen=wpslDisplayPatch/sid=930572cf0247d9980a