logins hang on diskquota checks

[Jeremy_7]

I have a l-class running 11.0 that I admin remotely and I am having a problem that I am beginning to believe is a application problem and need some support with this theory.

I have someone on site that can get in as root but cannot su - to any user without throwing him out to the boot prompt. At login from telnet the session hangs at disk quota check. I disabled quota checks and it still hangs. /etc/shells permissions ok as well as all .profiles /usr/bin/sh and ksh.

I reloaded the kerenel to due to dlkm errors and those went away but the box still hangs at login.

I also verified that nfs_client and nfs_server were set at 0 in nfsconf since nfs is not running on this box and I am seeing no other hardware issues on this box.

The application folks that I maintain this system for have the box weighed down heavily and won't let me open her up at all.

Let me know what you think "WE" should do.

[T G Manikandan]

Hello,
The problem is not on quotas.
Check whether the user has more processes running than his maxuprc limit.
Just do a ps -ef|grep "username" to find out the processes running.


Thanks
G Manikandan

[Jeremy_7]

maxuprc is well under it's limit for all users as well as maxusers.

Thanks TG

[T G Manikandan]

Hello,
Just check whether there is 1 run away process for the user.Just do a ps -ef|grep "username" to find out all the processes of the user.
What is the ouput of ps -ef|grep username

[Jeremy_7]

The users in question that have this problem is everyone but root. Which by the way have a special admin menu loaded into their profile. All the users have no proc. running at the time of error.

[S.K. Chan]

Were there any patches installed prior to this problem ? There are some patches that can change the behavior of su command, which one .. I got to look it up. One more thing I can suggest for you to try .. just on one of the user, try to rename .sh_history to say .sh_history.old and try the su again. While you're at it I just need to confirm again, the home dir is local right and you're not running NFS nor NIS.

[T G Manikandan]

please check these links.
Is the home directory of the uses reside on a nfs file system?

http://aa11.cjb.net/hpux_admin/1996/0247.html

http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0xda6d37f45ef7d4118fef0090279cd0f9,00.html

http://bizforums.itrc.hp.com/cm/QuestionAnswer/1,,0x23be4e49c5cdd5118ff40090279cd0f9,00.html

[T G Manikandan]

please check these links.

http://aa11.cjb.net/hpux_admin/1996/0247.html

http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0xda6d37f45ef7d4118fef0090279cd0f9,00.html

http://bizforums.itrc.hp.com/cm/QuestionAnswer/1,,0x23be4e49c5cdd5118ff40090279cd0f9,00.html

http://www.dutchworks.nl/htbin/hpsysadmin?h=3&dn=40611&q=checking%20disk%20quotas&fh


Is the home directory of the uses reside on a nfs file system?

Just rename your /usr/bin/quota and check whether it resolves the problem temporarily!