Lotus Domino Server on HPUX 11.00 problems !

[Peter Lim]

I have installed Lotus Domino Server, version 5.0.9 on my HPUX 11.00. Login as Lotus user, when I try to execute the /opt/lotus/bin/http httpsetup on the /local/notesdata directory, I have the following error messages :
Fatal Error signal = 0x0000000B PID/TID = 3872/1
Freezing all server threads ...

Anyone have any ideas what wrong ???
Appreciate any feedback.

[James Murtagh]

Hi Peter,

Signal 0xb (11) is a segmentation violation, defined in /usr/include/sys/signal.h :

# define SIGSEGV 11 /* Segmentation violation */

What is the kernel parameter maxssiz set to?

kmtune -l -q maxssiz

As a first step I would try increasing this but this will obviously require a reboot. I have seen documenation for Lotus Notes Version 4.5.5 where maxssiz had to be increased to 32000.

Regards,

James.

[Peter Lim]

Thank James for the feedback !
I have setup the kernel spec. according to the Lotus Domino Server guides, my maxssiz is 8388608, that is sufficient enough !

Any other that I should be look out for ???
Thank you

[U.SivaKumar_2]

Hi,

What is the CPU load and Memory utilization in
your system before and after giving that command ?

regards,
U.SivaKumar

[Peter Lim]

Hi, before I execute the command, top as below:
Load averages: 0.11, 0.18, 0.12
72 processes: 70 sleeping, 2 running
Cpu states:
LOAD USER NICE SYS IDLE BLOCK SWAIT INTR SSYS
0.11 1.0% 0.0% 1.2% 97.8% 0.0% 0.0% 0.0% 0.0%

Memory: 19892K (12412K) real, 31248K (20108K) virtual, 21944K free Page# 1/4

TTY PID USERNAME PRI NI SIZE RES STATE TIME %WCPU %CPU COMMAND
? 29 root 152 20 0K 0K run 2:54 0.80 0.80 vxfsd
? 1604 daemon 154 20 5188K 3996K sleep 61:03 0.70 0.70 X
? 3834 root 154 20 452K 1024K sleep 0:09 0.39 0.39 dtterm
pts/0 4087 root 168 20 696K 392K run 0:00 1.21 0.36 top
? 3833 root 154 20 420K 952K sleep 0:11 0.32 0.32 dtterm
pts/1 4086 root 154 20 1056K 436K sleep 0:00 0.30 0.13 vi
? 3 root 128 20 0K 0K sleep 6:48 0.09 0.09 statdaemon
? 1242 root 154 20 6460K 1280K sleep 3:05 0.05 0.05 rpcd
pts/0 3836 root 158 20 568K 200K sleep 0:00 0.05 0.05 sh
? 1186 root 154 20 584K 296K sleep 2:02 0.05 0.05 mib2agt
? 352 root 154 20 32K 40K sleep 4:45 0.05 0.05 syncer
? 3832 root 154 20 1384K 1500K sleep 0:08 0.05 0.05 dtwm
? 555 root 127 20 136K 60K sleep 2:36 0.04 0.04 netfmt

After I execute the command, top as below :

Load averages: 0.37, 0.24, 0.14
73 processes: 70 sleeping, 3 running
Cpu states:
LOAD USER NICE SYS IDLE BLOCK SWAIT INTR SSYS
0.37 2.4% 0.0% 1.4% 96.3% 0.0% 0.0% 0.0% 0.0%

Memory: 22908K (13852K) real, 31520K (19540K) virtual, 12364K free Page# 1/4

TTY PID USERNAME PRI NI SIZE RES STATE TIME %WCPU %CPU COMMAND
? 1604 daemon 154 20 5188K 3996K sleep 61:03 1.55 1.55 X
? 3834 root 154 20 452K 1024K sleep 0:09 1.06 1.06 dtterm
pts/2 4088 notes 152 20 284K 2944K run 0:00 0.85 0.74 http
? 29 root 152 20 0K 0K run 2:54 0.74 0.74 vxfsd
pts/0 4096 root 168 20 696K 392K run 0:00 1.38 0.36 top
? 3842 root 154 20 404K 944K sleep 0:01 0.25 0.25 dtterm
? 3 root 128 20 0K 0K sleep 6:48 0.10 0.10 statdaemon
? 3833 root 154 20 436K 980K sleep 0:11 0.09 0.09 dtterm
? 352 root 154 20 32K 40K sleep 4:45 0.06 0.06 syncer
? 1242 root 154 20 6460K 1280K sleep 3:05 0.06 0.06 rpcd
pts/0 3836 root 158 20 568K 200K sleep 0:00 0.05 0.05 sh
? 1421 root 154 20 3976K 1020K sleep 2:13 0.05 0.05 swagentd
? 1306 root 154 20 204K 248K sleep 0:45 0.04 0.04 pwgrd
? 3832 root 154 20 1384K 1500K sleep 0:08 0.04 0.04 dtwm
? 555 root 127 20 136K 60K sleep 2:36 0.04 0.04 netfmt
? 1186 root 154 20 584K 296K sleep 2:02 0.04 0.04 mib2agt

The http services is runnning, but indicated the same error message,
Any ideas what wrong ??? Thank

[James Murtagh]

Hi Peter,

I would probably try increasing maxssiz to rule out the stack issue, although obviously it may not be possible for you to reboot the server.

So this is a new installation....did you have any problems during the installation? Also, check the permissions on the /local/notesdata directory - you may get this error if the correct access is not set.

Was a core file produced?

Another thing you could do is trace the process using tusc....this would give us an idea what system call may be hitting the error?

A last thing to check would be any patches for the application. Have you been able to install this successfully on another host?

Regards,

James.

[James Murtagh]

Hi Peter,

Also, check the user limits for the lotus account by running "ulimit -a" after logging in as the Lotus user.

Regards,

James.

[Peter Lim]

Thank 4 the feedback !
I have try all my kernel configuration up to the spec. & Installed the patches recommended.
However I still can't get it work, when I executed as lotus users in the /local/notesdata with the command /opt/lotus/bin/http httpsetup
A while later, the error message will appear, and hang there, no core dump generated.

Any one have any ideas ???

I try to get hold of HPUX 10.20, downgraded the OS to 10.20 ... and see ???
Not a good idea, I think !

[U.SivaKumar_2]

Hi,

Silly question. Do you have any other webserver running in the same server.

Have you loaded all neccesary HP-UX patches for Lotus Domino Server ?

regards,

U.SivaKumar

[Peter Lim]

I have re-install the HPUX 11.00 with all the required patches, no other application, no other web application installed as well.
But it is still give me the error messages ...
Ready running out of options ... Thinking of giving it out on proposed the Lotus Domino Server running on HPUX solution to customers.

Help ... please