lp request not getting cancelled after printing

[Singaram]

I gave a print command using lp.
At that time the printer is out of paper.
After 25 minutes when i loaded the paper the same report printed 5 times each at 5 minutes interval.

Is it a printer issue or HP-UX 10.20 issue

Thank you for reply
Sing

[Prashant Zanwar_4]

You can try with cancel. If it doesnt work, just try giving shot to restarting schedular. Or even killing the process..
what is there in /var/spool/lp/request dir..try clearing that too...

Hope it helps
Thanks
Prashant

[Sanjay_6 · Accepted solution]

Hi sing,

We are assuming this is a network connected hp printer and configured through hppi / jetadmin.

My opinion is that if you check the spooler administration and for this printer check the " Additional Printer changes / parameters" you would see something like True End-of-Job and Jon-Recovery. My guess is that both of this is set to "ON".

In this situatuation, if there is a problem with the printer, the same report may get printed multiple times since the scheduler tries to recover from the printer error everytime it sends a print job and finds a problem. There may be a timeout somewhere which says how often the scheduler would retry.

Hope this helps.

Regds

[Singaram]

Thanks Sanjay.
It works perfect.

Singaram