mstm

[MarkW_1]

When attempting to run mstm I am getting the follwing error:

mstm

Exiting the STM UI due to an unexpected error.
Failed to convert a catalog message into an text string for an error message:
Catalog File : stm
Catalog Version : A.03.00
Catalog Type : 25
Message Set Number : 141
Message Number : 120
Message Size : 60

Possible Causes/Recommended Action:

Possible problems:
- Message Catalog does not exist.
- Path to message catalog or message catalog itself
has file system permission problems.
- Message set or message number does not exist in the catalog.

An Internal Application error. Refer to the UI Activity log for more
information.
A message could not be retrieved from the stm message catalog.

[Patrick Wallek]

I'd probably try reinstalling Diagnostics first. It sounds as if something has gotten corrupted and a reinstall will be the easiest way to fix it I think.

[Bill McNAMARA_1]

/sbin/init.d/diagnostic stop
then start

You might try remapping your system too.

Later,
Bill

[T. M. Louah]

Remove the diag and istall it from recent CD
.. swremove Online Diag
.. swinstall with option reisntall=true
do not use match wase target has.
g'd luck
t++

[Helen French]

Hi,

This will be helpful:

http://us-support2.external.hp.com/cki/bin/doc.pl/sid=3f4e93170d02828d34/screen=ckiDisplayDocument?docId=200000055877596

HTH,
Shiju

[Sanjay_6]

Hi Mark,

Try the STM FAQ,

http://docs.hp.com/hpux/onlinedocs/diag/stm/stm_faq.htm

you can also check out other STM links from hp docs site,

http://docs.hp.com/hpux/diag/index.html#Online%20Diagnostics:%20Support%20Tools%20Manager%20(STM)

Hope this helps.

Regds

[Kelli Ward]

Hi,
I had the same problem recently and had to reload STM to get it back.
I was unable to figure out the catalog message it was looking for. "for grins, I even loaded the full catalog from an identical system, hoping that would help. No go unfortunately."
If you do find the catalog file without reloading. Please post it. I would love to know for future reference.
Good luck,
Kel