network adaptor disable

[stephen peng]

one of the network adaptor of our machine(1000base-SX) turned out to be "disable" in Sam's status column, and i could not enable it. can someone tell in what circumstance that a fibre network adaptor be "disable"?

thanks

[Mel Burslan · Accepted solution]

It most probably does not have the correct drivers, therefore you can not enable it from sam ? What is the model number of this card ? Did you install the drivers after the hardware installation. If you have not done this yet, I think the lan drivers are on HPUX application CD #1 or #2. You will see something like "1000baseT/SX lan driver" or something similar when you run swinstall and look at the list. It may also list with your card's product number in the description. Make sure this driver is installed.

After the installation, go to sam, go into kernel modifications and go into drivers. Make sure gelan and/or igelan drivers' status are listed as "In ...... In" on both columns. If not, go to actions menu and change the status to In and then this will require a reboot. After the reboot is complete, you should see it enabled.

Hope this helps

[Mel Burslan]

Also, last but not the least, you had 19 answers to your previous questions, before this one and you did not take a minute to assign them points. People take their time they can use doing other things and write answers to you. The least you can do is to grade their answers and assign them points.

[Pedro Cirne]

Hi,

After you install the drivers, be sure to install Hardware Enablement Patche Bundle,

You may download the bundle from:

http://www4.itrc.hp.com/service/patch/releasePage.do?BC=patch.breadcrumb.main|patch.breadcrumb.releaseIndexPage|&releaseId=5013-3299

Enjoy :)

Pedro

[Michael Duthie]

If the card is "disabled" then the drivers are installed. It would say "UNKNOWN" if you didnot have the drivers.

Easiest way to enable is in SAM. Highlight the card -> ACTIONS -> ENABLE.

If is does not enable make sure you have a LAN cable attached.

[marie-noelle jeanson_1]

Stephen,

You may also wantto look at the LEDs.
Here is the description of what they mean:
http://docs.hp.com/en/5971-4263/apas01.html

You should be able to tell if you have a connection problem from there.

Marie-Noelle

[Devesh Pant_1]

Stephen,
what does the ioscan output say??
is it claimed ?

try
ioscan -fnC lan

then
you can do the command
lanscan
which will provide you with more info on the Hdw State check for column 4 which should show it as up

you an also use lanadmin to view/change few settings like state/speed etc.

thanks
DP

[stephen peng]

thank all!
it was only one simply reason to cause that happened: the cable did not connect correctely(it meaned that there was out-of-connection happened)! but what i do not understand is: why it would be a disable status for the adaptor when the cable was not connected correctely?
thank all

[marie-noelle jeanson_1]

Stephen,

The different states are good connection, connection failure or no connection, and the card cannot say that no connection is due to a bad card, bad cable or no cable. Eventually, there is another state in error if there has been a connection failure or soft error. But for a hw error, if the card is not enabled, then it is disabled.

Please assign points to responses,

Marie.