Network card UNCLAIMED UNKNOWN

[Ahmed_58]

Hi,
I install HP-UX 11.00 on D class machine, the network did not came up, the ioscan fnC lan command shows: UNCLAIMED UNKNOWN, although cards was working before with same OS level.

Regards,
Ahmed

[Bill Hassell]

UNKNOWN means that the driver for that card is not installed in HP-UX yet. You can use SAM to look for the new hardware and add the driver. A reboot is required.

[Ahmed_58]

Hi Bill,
From sam - cards do not show, and from H/W list does show h/w path with PCI Ethernrt UNKNOWN for both cards!

Ahmed

[Steven E. Protter]

Shalom Ahmed,

On early versions of HP-UX 11i,64 bit isntallations, NIC cards that were known to the prior OS 10.20 or 11.00 were not detected in HP-UX 11i v1 64 bit.

I noticed that when I started using the September 2005 Core OS that this stopped happening and NIC cards were detected normally in 11i.

So.

Check the Core OS cd you are using and the installation for 32 or 64 bit. I'm guessing you did a 64 bit install on a D class that will permit this.

I could do a more exact guess if I knew which model D machine you had. A D320 would not fit into my guess because the 32 bit OS is the only one that will install on it. A D380 could easily meet this criteria.

The fix if I'm right is to get newer Core OS Cd's and start again.

SEP

[Ahmed_58]

Shalom Steven,
thanks for replay...
The model is D390 and yes I'm installing with 64 bit, The CD I'm is Sep 2003.
I'm gussing need a drive to install?
What you think?

It is late here now,... I'll check your replay tomorrow. thanks in advance.

Regards,
Ahmed

[Steven E. Protter]

Good instincts.

If its a fresh OS install, September 05 will probably detect the card.

I can't speak on the intermediate releases, I didn't use the ones between May 2004 and September 2005 in 64 bit mode.

SEP

[Bill Hassell]

You should be able to add the LAN driver from your Application CD set. You'll need the model number of LAN card to find the fileset.

[Ahmed_58]

Thanks all,
As suggested, will get the driver from appl cd.
Regards,
Ahmed