No more network after patching

[Borivant_1]

Hello,

I'm running HP-UX 11.11 on a RP-7410 with a network card ( HP A6794-60001 PCI 1000Base-T )

The network was OK before I installed GOLDQPK11i_B.11.11.0906.480.depot

Once installed and after a reboot, the server doesn't have any access to the network.

ioscan -fn give me the following result which seems ok to me :
......
target 9 1/0/1/0/0/1/1.7 tgt CLAIMED DEVICE
ctl 3 1/0/1/0/0/1/1.7.0 sctl CLAIMED DEVICE Initiator
/dev/rscsi/c3t7d0
lan 0 1/0/1/0/0/4/0 igelan CLAIMED INTERFACE HP A6794-60001 PCI 1000Base-T
ba 3 1/0/2 lba CLAIMED BUS_NEXUS Local PCI Bus Adapter (782)
ext_bus 4 1/0/2/0/0 c8xx CLAIMED INTERFACE SCSI C1010 Ultra160 Wide LVD A6829-60101
........

here is he output from lanadmin display:
LAN INTERFACE STATUS DISPLAY
Mon, Nov 23,2009 09:45:26

PPA Number = 0
Description = lan0 HP PCI Core I/O 1000Base-T Release B.11.11.27
Type (value) = ethernet-csmacd(6)
MTU Size = 1500
Speed = 100000000
Station Address = 0x306ef32676
Administration Status (value) = up(1)
Operation Status (value) = up(1)
Last Change = 5572
Inbound Octets = 0
Inbound Unicast Packets = 0
Inbound Non-Unicast Packets = 0
Inbound Discards = 0
Inbound Errors = 820
Inbound Unknown Protocols = 0
Outbound Octets = 49513
Outbound Unicast Packets = 0
Outbound Non-Unicast Packets = 744
Outbound Discards = 0
Outbound Errors = 0
Outbound Queue Length = 0
Specific = 655367

Press to continue


Ethernet-like Statistics Group

Index = 1
Alignment Errors = 160
FCS Errors = 5922
Single Collision Frames = 0
Multiple Collision Frames = 0
Deferred Transmissions = 0
Late Collisions = 0
Excessive Collisions = 0
Internal MAC Transmit Errors = 0
Carrier Sense Errors = 0
Frames Too Long = 0
Internal MAC Receive Errors = 0


LAN Interface test mode. LAN Interface PPA Number = 0

Does anyone have an idea how to make the network work again ?

[Vivek_Pendse]

Please check the below commands, as the network card is in CLAIMED condition, so should work.
1. lanscan
2. lanadmin -x 0
3. cat /etc/rc.config.d/netconf

Regards,
Vivek

[piyush mathiya]

Hi,

You have to verify the file /etc/rc.config.d/netconf. The entry should be there for all your configured LAN...

Regards,
Piyush Mathiya

[Borivant_1]

Thanks for your suggestion, but everything seems ok :

# lanadmin -x 0
Speed = 100 Full-Duplex.
Autonegotiation = On.

# grep -v "^#" /etc/rc.config.d/netconf
HOSTNAME=SRV-RP74
OPERATING_SYSTEM=HP-UX
LOOPBACK_ADDRESS=127.0.0.1
INTERFACE_NAME[0]=lan0
IP_ADDRESS[0]=89.0.0.220
SUBNET_MASK[0]=255.0.0.0
BROADCAST_ADDRESS[0]=89.255.255.255
INTERFACE_STATE[0]=up
DHCP_ENABLE[0]=0
ROUTE_MASK[0]=""
ROUTE_ARGS[0]=""
GATED=0
GATED_ARGS=""
RDPD=0
RARPD=0
ROUTE_DESTINATION[0]=default
ROUTE_GATEWAY[0]=89.1.0.45
ROUTE_COUNT[0]=1

The network conf did not change after patching

[Vivek_Pendse]

please paste the output of
/sbin/init.d/net stop
/sbin/init.d/net start

[Borivant_1]

there is no output !

[Borivant_1]

The network card seems to be configured :

# ifconfig lan0
lan0: flags=1843
inet 89.0.0.220 netmask ff000000 broadcast 89.255.255.255

[Vivek_Pendse]

Try to connect another n/w cable to the same port. may be it's n/w issue then.

[Borivant_1]

already done without success.
And how patching HP-UX could damage a network cable ?

[Michal Kapalka (mikap) · Accepted solution]

hi,


And how patching HP-UX could damage a network cable ?

that's not possible, if you are sure that the patches is the reason why it's not working them make a rollback of installed patches.

mikap

[Vivek_Pendse]

If you have re-built the kernel before patching, try to boot with that & check whether it's working or not.

[Borivant_1]

I'm trying to rollback now.

but can U explain how to start on a previous kernel ?
That's always usefull, and I'll try that if the next attempt to patch gives the same result.

[Vivek_Pendse]

I guess, it will be vmunix.prev.
Please check under /stand.
After that, interrupt the system at isl & boot with it.

[Michal Kapalka (mikap)]

hi,


yust boot vmunix.prev instead of vmunix,

hope you made a backup of the previous kernel.

mikap

[Michal Kapalka (mikap)]

hi,

i always use this procedure before start patching the system, see attachment.

mikap

[Kapil Jha]

Aprt from booting server from old kernel, try to see if ur system can reach gateway.
ROUTE_GATEWAY[0]=89.1.0.45

cause from ifocnfig ur card appeared to be OK.

Can you get something checked from network port.

BR,
Kapil+

[Borivant_1]

I uninstalled/resinstalled a patchset and everything seems to be OK now.
I have no explaination about what append.

mikap -> thanks for the procedure, I'll use it when patching the production server.

Thanks all for your help.

[Borivant_1]

Everything working ok now