not seeing LUN

[shashi kanth]

EVA3000- HSV101 with latest firmware, and 11iv3 IA.

The server is seeing the EVA controllers, but if i assign a LUN, the server is not seeing the LUN.

1) did ioscan several times,and rebooted several, but server is still not seeing the LUN.
2) Zoning is proper on the SAN.
3) LUN masking is correct on CV EVA, with correct WWNs for the host.


# ioscan -fnkC ctl
Class I H/W Path Driver S/W State H/W Type Description
=================================================================
ctl 1 0/2/1/0.156.13.4.0.0.0 sctl CLAIMED DEVICE HP HSV101
/dev/rscsi/c1t0d0
ctl 3 0/2/1/0.156.13.5.0.0.0 sctl CLAIMED DEVICE HP HSV101
/dev/rscsi/c2t0d0
ctl 0 0/2/1/0.156.13.255.0.4.0 sctl CLAIMED DEVICE HP HSV101
/dev/rscsi/c0t4d0
ctl 2 0/2/1/0.156.13.255.0.5.0 sctl CLAIMED DEVICE HP HSV101
/dev/rscsi/c0t5d0
ctl 34 0/2/1/1.3.2.0.0.0.0 sctl CLAIMED DEVICE HP HSV101
/dev/rscsi/c24t0d0
ctl 27 0/2/1/1.3.2.255.0.0.0 sctl CLAIMED DEVICE HP HSV101
/dev/rscsi/c23t0d0
ctl 35 0/2/1/1.4.1.0.0.0.0 sctl CLAIMED DEVICE HP HSV101
/dev/rscsi/c22t0d0
ctl 26 0/2/1/1.4.1.255.0.0.0 sctl CLAIMED DEVICE HP HSV101
/dev/rscsi/c21t0d0
ctl 32 0/5/1/1.156.13.4.0.0.0 sctl CLAIMED DEVICE HP HSV101
/dev/rscsi/c30t0d0
ctl 33 0/5/1/1.156.13.5.0.0.0 sctl CLAIMED DEVICE HP HSV101
/dev/rscsi/c31t0d0
ctl 30 0/5/1/1.156.13.255.0.4.0 sctl CLAIMED DEVICE HP HSV101
/dev/rscsi/c29t4d0
ctl 31 0/5/1/1.156.13.255.0.5.0 sctl CLAIMED DEVICE HP HSV101
/dev/rscsi/c29t5d0
ctl 37 0/6/1/0/4/0.3.2.0.0.0.0 sctl CLAIMED DEVICE HP HSV101
/dev/rscsi/c28t0d0
ctl 29 0/6/1/0/4/0.3.2.255.0.0.0 sctl CLAIMED DEVICE HP HSV101
/dev/rscsi/c27t0d0
ctl 36 0/6/1/0/4/0.4.1.0.0.0.0 sctl CLAIMED DEVICE HP HSV101
/dev/rscsi/c26t0d0
ctl 28 0/6/1/0/4/0.4.1.255.0.0.0 sctl CLAIMED DEVICE HP HSV101
/dev/rscsi/c25t0d0

Anyone guess what could be the problem ?

Thanks.

[Manix]

Have you tried insf -eC disk to create new device files.

cross check zoning again.

http://h30499.www3.hp.com/t5/System-Administration/HP-EVA-LUNs-assigned-to-HP-UX-11-23-is-not-showing-up-in-ioscan/m-p/5050617#M434729

Thanks
Manix

[Jorge Pons]

Hi

can you post:
- ioscan -funC disk
- ioscan
- insf -e
- ioscan -funC disk

Regards, Jorge

[shashi kanth]

I can say zoning is proper, thats why the server is seeing the controllers.

# ioscan -funC disk
Class I H/W Path Driver S/W State H/W Type Description
=====================================================================
disk 3 0/4/1/0.0.0.0.0 sdisk CLAIMED DEVICE HP DG036A8B53
/dev/dsk/c13t0d0 /dev/rdsk/c13t0d0
disk 2 0/4/1/0.0.0.1.0 sdisk CLAIMED DEVICE HP DG036A8B53
/dev/dsk/c13t1d0 /dev/dsk/c13t1d0s2 /dev/rdsk/c13t1d0 /dev/rdsk/c13t1d0s2
/dev/dsk/c13t1d0s1 /dev/dsk/c13t1d0s3 /dev/rdsk/c13t1d0s1 /dev/rdsk/c13t1d0s3
disk 4 0/4/1/0.0.0.2.0 sdisk CLAIMED DEVICE HP DG036A8B53
/dev/dsk/c13t2d0 /dev/rdsk/c13t2d0
disk 8 255/1/0.0.0 sdisk CLAIMED DEVICE TEAC DV-28E-N
/dev/dsk/c17t0d0 /dev/rdsk/c17t0d0


# ioscan
H/W Path Class Description
=======================================================================
root
0 ioa System Bus Adapter (4030)
0/0 ba Local PCI-X Bus Adapter (122e)
0/0/1/0 tty PCI class(255,0) (103c1303)
0/0/1/1 tty PCI SimpleComm (103c1302)
0/0/1/2 tty PCI Serial (103c1048)
0/0/2/0 usb NEC OHCI Controller
0/0/2/1 usb NEC OHCI Controller
0/0/2/2 usb NEC EHCI Controller
0/0/2/2.2 usbms USB Mass Storage [0]
0/1 ba Local PCI-X Bus Adapter (122e)
0/1/1 slot PCI Slot
0/1/2 slot PCI Slot
0/2 ba Local PCI-X Bus Adapter (122e)
0/2/1 slot PCI Slot
0/2/1/0 fc HP AB379-60001 4Gb Dual Port PCI/PCI-X Fibre Channel Adapter (FC Port 1)
0/2/1/0.156 fcp FCP Domain
0/2/1/0.156.13.4.0 ext_bus FCP Array Interface
0/2/1/0.156.13.4.0.0 target
0/2/1/0.156.13.4.0.0.0 ctl HP HSV101
0/2/1/0.156.13.5.0 ext_bus FCP Array Interface
0/2/1/0.156.13.5.0.0 target
0/2/1/0.156.13.5.0.0.0 ctl HP HSV101
0/2/1/0.156.13.255.0 ext_bus FCP Device Interface
0/2/1/0.156.13.255.0.4 target
0/2/1/0.156.13.255.0.4.0 ctl HP HSV101
0/2/1/0.156.13.255.0.5 target
0/2/1/0.156.13.255.0.5.0 ctl HP HSV101
0/2/1/1 fc HP AB379-60001 4Gb Dual Port PCI/PCI-X Fibre Channel Adapter (FC Port 2)
0/2/1/1.3 fcp FCP Domain
0/2/1/1.3.2.0.0 ext_bus FCP Array Interface
0/2/1/1.3.2.0.0.0 target
0/2/1/1.3.2.0.0.0.0 ctl HP HSV101
0/2/1/1.3.2.255.0 ext_bus FCP Device Interface
0/2/1/1.3.2.255.0.0 target
0/2/1/1.3.2.255.0.0.0 ctl HP HSV101
0/2/1/1.4 fcp FCP Domain
0/2/1/1.4.1.0.0 ext_bus FCP Array Interface
0/2/1/1.4.1.0.0.0 target
0/2/1/1.4.1.0.0.0.0 ctl HP HSV101
0/2/1/1.4.1.255.0 ext_bus FCP Device Interface
0/2/1/1.4.1.255.0.0 target
0/2/1/1.4.1.255.0.0.0 ctl HP HSV101
0/3 ba Local PCI-X Bus Adapter (12ee)
0/3/1 slot PCI Slot
0/4 ba Local PCI-X Bus Adapter (122e)
0/4/1 slot PCI Slot
0/4/1/0 escsi_ctlr HP PCI/PCI-X SAS MPT Adapter
0/4/1/0.0.0 ext_bus SAS Device Interface
0/4/1/0.0.0.0 target
0/4/1/0.0.0.0.0 disk HP DG036A8B53
0/4/1/0.0.0.1 target
0/4/1/0.0.0.1.0 disk HP DG036A8B53
0/4/1/0.0.0.2 target
0/4/1/0.0.0.2.0 disk HP DG036A8B53
0/4/2 slot PCI Slot
0/4/2/0 lan HP AB352-60003 PCI/PCI-X 1000Base-T Dual-port Core
0/4/2/1 lan HP AB352-60003 PCI/PCI-X 1000Base-T Dual-port Core
0/5 ba Local PCI-X Bus Adapter (122e)
0/5/1 slot PCI Slot
0/5/1/0 fc HP A6826-60001 2Gb Dual Port PCI/PCI-X Fibre Channel Adapter (FC Port 1)
0/5/1/1 fc HP A6826-60001 2Gb Dual Port PCI/PCI-X Fibre Channel Adapter (FC Port 2)
0/5/1/1.156 fcp FCP Domain
0/5/1/1.156.13.4.0 ext_bus FCP Array Interface
0/5/1/1.156.13.4.0.0 target
0/5/1/1.156.13.4.0.0.0 ctl HP HSV101
0/5/1/1.156.13.5.0 ext_bus FCP Array Interface
0/5/1/1.156.13.5.0.0 target
0/5/1/1.156.13.5.0.0.0 ctl HP HSV101
0/5/1/1.156.13.255.0 ext_bus FCP Device Interface
0/5/1/1.156.13.255.0.4 target
0/5/1/1.156.13.255.0.4.0 ctl HP HSV101
0/5/1/1.156.13.255.0.5 target
0/5/1/1.156.13.255.0.5.0 ctl HP HSV101
0/5/2 slot PCI Slot
0/5/2/0 fc HP Tachyon XL2 Fibre Channel Mass Storage Adapter
0/6 ba Local PCI-X Bus Adapter (122e)
0/6/1 slot PCI Slot
0/6/1/0 ba PCItoPCI Bridge
0/6/1/0/4/0 fc HP A9784-60001 PCI/PCI-X Fibre Channel FC/GigE Combo Adapter (FC Port 1)
0/6/1/0/4/0.3 fcp FCP Domain
0/6/1/0/4/0.3.2.0.0 ext_bus FCP Array Interface
0/6/1/0/4/0.3.2.0.0.0 target
0/6/1/0/4/0.3.2.0.0.0.0 ctl HP HSV101
0/6/1/0/4/0.3.2.255.0 ext_bus FCP Device Interface
0/6/1/0/4/0.3.2.255.0.0 target
0/6/1/0/4/0.3.2.255.0.0.0 ctl HP HSV101
0/6/1/0/4/0.4 fcp FCP Domain
0/6/1/0/4/0.4.1.0.0 ext_bus FCP Array Interface
0/6/1/0/4/0.4.1.0.0.0 target
0/6/1/0/4/0.4.1.0.0.0.0 ctl HP HSV101
0/6/1/0/4/0.4.1.255.0 ext_bus FCP Device Interface
0/6/1/0/4/0.4.1.255.0.0 target
0/6/1/0/4/0.4.1.255.0.0.0 ctl HP HSV101
0/6/1/0/6/0 lan HP A9784-60001 PCI/PCI-X 1000Base-T FC/GigE Combo Adapter
0/7 ba Local PCI-X Bus Adapter (12ee)
0/7/1 slot PCI Slot
120 processor Processor
121 processor Processor
250 ba Core I/O Adapter
250/0 ipmi IPMI Controller
250/1 tty Built-in RS232C
250/2 acpi_node Acpi Hardware
255/1 usbmsvbus USB Mass Storage
255/1/0 ext_bus USB Mass Storage SCSI
255/1/0.0 target
255/1/0.0.0 disk TEAC DV-28E-N
#

[shashi kanth]

# insf -e
insf: Installing special files for asio0 instance 2 address 0/0/1/2
insf: Installing special files for sctl instance 1 address 0/2/1/0.156.13.4.0.0.0
insf: Installing special files for sctl instance 3 address 0/2/1/0.156.13.5.0.0.0
insf: Installing special files for sctl instance 0 address 0/2/1/0.156.13.255.0.4.0
insf: Installing special files for sctl instance 2 address 0/2/1/0.156.13.255.0.5.0
insf: Installing special files for sctl instance 34 address 0/2/1/1.3.2.0.0.0.0
insf: Installing special files for sctl instance 27 address 0/2/1/1.3.2.255.0.0.0
insf: Installing special files for sctl instance 35 address 0/2/1/1.4.1.0.0.0.0
insf: Installing special files for sctl instance 26 address 0/2/1/1.4.1.255.0.0.0
insf: Installing special files for sdisk instance 3 address 0/4/1/0.0.0.0.0
insf: Installing special files for sdisk instance 2 address 0/4/1/0.0.0.1.0
insf: Installing special files for sdisk instance 4 address 0/4/1/0.0.0.2.0
insf: Installing special files for sctl instance 32 address 0/5/1/1.156.13.4.0.0.0
insf: Installing special files for sctl instance 33 address 0/5/1/1.156.13.5.0.0.0
insf: Installing special files for sctl instance 30 address 0/5/1/1.156.13.255.0.4.0
insf: Installing special files for sctl instance 31 address 0/5/1/1.156.13.255.0.5.0
insf: Installing special files for sctl instance 37 address 0/6/1/0/4/0.3.2.0.0.0.0
insf: Installing special files for sctl instance 29 address 0/6/1/0/4/0.3.2.255.0.0.0
insf: Installing special files for sctl instance 36 address 0/6/1/0/4/0.4.1.0.0.0.0
insf: Installing special files for sctl instance 28 address 0/6/1/0/4/0.4.1.255.0.0.0
insf: Installing special files for ipmi instance 0 address 250/0
insf: Installing special files for asio0 instance 3 address 250/1
insf: Installing special files for sdisk instance 8 address 255/1/0.0.0
insf: Installing special files for fcd instance 0 address 0/2/1/0
insf: Installing special files for fcd instance 1 address 0/2/1/1
insf: Installing special files for sasd instance 0 address 0/4/1/0
insf: Installing special files for fcd instance 2 address 0/5/1/0
insf: Installing special files for fcd instance 3 address 0/5/1/1
insf: Installing special files for td instance 4 address 0/5/2/0
insf: Installing special files for fcd instance 5 address 0/6/1/0/4/0
insf: Installing special files for esctl instance 20 address 64000/0xfa00/0x0
insf: Installing special files for esdisk instance 5 address 64000/0xfa00/0x1
insf: Installing special files for esdisk instance 6 address 64000/0xfa00/0x2
insf: Installing special files for esdisk instance 7 address 64000/0xfa00/0x3
insf: Installing special files for esdisk instance 9 address 64000/0xfa00/0x7
insf: Installing special files for pseudo driver cn
insf: Installing special files for pseudo driver mm
insf: Installing special files for pseudo driver arp
insf: Installing special files for pseudo driver ptym
insf: Installing special files for pseudo driver ptys
insf: Installing special files for pseudo driver devkrs
insf: Installing special files for pseudo driver dmem
insf: Installing special files for pseudo driver ip
insf: Installing special files for pseudo driver dev_config
insf: Installing special files for pseudo driver strlog
insf: Installing special files for pseudo driver sad
insf: Installing special files for pseudo driver nuls
insf: Installing special files for pseudo driver rawip
insf: Installing special files for pseudo driver stcpmap
insf: Installing special files for pseudo driver tcp
insf: Installing special files for pseudo driver asyncdsk
insf: Installing special files for pseudo driver telm
insf: Installing special files for pseudo driver tels
insf: Installing special files for pseudo driver tlclts
insf: Installing special files for pseudo driver echo
insf: Installing special files for pseudo driver tlcots
insf: Installing special files for pseudo driver tlcotsod
insf: Installing special files for pseudo driver dlpi
insf: Installing special files for pseudo driver udp
insf: Installing special files for pseudo driver vols
insf: Installing special files for pseudo driver dmp
insf: Installing special files for pseudo driver ptm
insf: Installing special files for pseudo driver pts
insf: Installing special files for pseudo driver beep
insf: Installing special files for pseudo driver klog
insf: Installing special files for pseudo driver sy
insf: Installing special files for pseudo driver kepd
insf: Installing special files for pseudo driver diag2
insf: Installing special files for pseudo driver root
insf: Installing special files for pseudo driver escsi
#


# ioscan -funC disk
Class I H/W Path Driver S/W State H/W Type Description
=====================================================================
disk 3 0/4/1/0.0.0.0.0 sdisk CLAIMED DEVICE HP DG036A8B53
/dev/dsk/c13t0d0 /dev/rdsk/c13t0d0
disk 2 0/4/1/0.0.0.1.0 sdisk CLAIMED DEVICE HP DG036A8B53
/dev/dsk/c13t1d0 /dev/dsk/c13t1d0s2 /dev/rdsk/c13t1d0 /dev/rdsk/c13t1d0s2
/dev/dsk/c13t1d0s1 /dev/dsk/c13t1d0s3 /dev/rdsk/c13t1d0s1 /dev/rdsk/c13t1d0s3
disk 4 0/4/1/0.0.0.2.0 sdisk CLAIMED DEVICE HP DG036A8B53
/dev/dsk/c13t2d0 /dev/rdsk/c13t2d0
disk 8 255/1/0.0.0 sdisk CLAIMED DEVICE TEAC DV-28E-N
/dev/dsk/c17t0d0 /dev/rdsk/c17t0d0

[Duncan Edmonstone]

As the devices are reported as HSV101, not HSV100, I'll assume you are on VCS 4.x, not 3.x.

What host type did you select when presenting the LUN - you did make sure it was HP-UX didn't you?

HTH

Duncan

[Duncan Edmonstone]

Also, check the host ports listed under the Host properties for this system on Command View EVA. The ports listed should match what you see as the "N_Port Port World Wide Name N_Port Port World Wide Name" from an fcmsutil output for your FC HBAs.

HTH

Duncan

[shashi kanth]

The OS type set as HP-UX only.

The WWNs which i set are correct. They automatically appeared in CV EVA when i was creating the host in CV EVA.

I am facing this problem not just one host. All the hosts which are connected to this EVA are not seeing the LUNs from this EVA. They are seeing the EVA controller but not seeing the LUN when i assign a LUN to them.

[Jorge Pons]

Hi

It happen with all servers? then coulb be a eva problem.
is Firmware update?
Switches FC are OK?

Regards, Jorge

[shashi kanth]

I did not see any problem with EVA. Firmware is latest.

No issue with fabric, since the server is seeing the controllers.

Not understanding what could be the problem.

[Jorge Pons]

Hi

- FW OK.
- Switches OK.

Its very strange.... I suposed your EVA is not in production, and you can do some test.

Can you create a vdisk without problems?
its possible to delete vdisk and recreate?
how is configured eva ports?

Regards, Jorge

[shashi kanth]

I can able to create/delete/re-create vDisks.

This time i re-initialized the EVA and created vdisks and presented, but no luck.

I did a small testing.

I removed the EVA and one host out of SAN.

I took one small 2GB 8-port SAN switch, and connected EVA, one HP-UX box and CV EVA server to this Switch. This switch is without any zoning.

rebooted HP-UX box.

But still the box is not seeing LUN. It sees only the EVA controllers.

[Jorge Pons]

Hi

If you present a vdisk to command view server, can you see the disk?

Jorge

[madhuchakkaravarthy]

hi

run evainfo tool


./evainfo -w wwwn no

and post the evainfo output.

regards

MC

[shashi kanth]

I create a host entry with for CV EVA server with type as Windows, created a vdisk and presented it, and rescanned/rebooted CV EVA server, but no luck, CV EVA server is not seeing the LUN.

"evainfo -a" say "No EVA Luns discovered"

[madhuchakkaravarthy]

check for zoning

regards

MC

[Jorge Pons]

Hi

Very strange.... open a case in HP... and tell us what happen

Good luck

[Zinky]

IF your EVA 3000 sports a non VCS 4.x.x Firmware -- then it means it is Active/Passive and WILL WORK only on older HP-UX 11i versions where you can install SeceurePath for Active/Passive Arrays.

[Michael Leu]

Did you previously have other vDisks presented from the same EVA?

If so, check syslog for messages like 'Evpd inquiry page 83h/80h failed or the current page 83h/80h data do not match the previous known page 83h/80h data' and 'run scsimgr replace_wwid' as indicated.

[Zinky]

If your EVA3000 is at VCS 3.X.X and you're installing it on HP-UX 11.31 - then it is likely it is NOT supported. HP-UX 11.31 only understands ALUA enabled EVAs -- meaning later generation EVAs and older generation EVAs with the updated VCS 4.x Firmware.

Please check that first.

[Duncan Edmonstone]

Alzhy,

Seeing device types of "HSV101" generally means you are on VCS4.x. On VCS3.x the EVA3000 will show "HSV100".

So I think his firmware rev is correct...

HTH

Duncan

[Michael Leu]

Alzhy, I think the EVA is already on VCS 4.x
HSV101 = VCS 4.x Active/Active
HSV100 = VCS 3.x Active/Passive

[Zinky]

Then I would suggest to review zoning and HostGroup on the EVA:

1.) Dump server's HBAs WWID's (fcmsutil /dev/fcdXX or /dev/tdXX)
2.) Make sure the zoned WWIDs are the servers
3.) Ensure the HostGroup WWID definitions for the server portrays the correct Server HBAs... OR Delete Current HostGroup and Re-Create to ensure the EVA sees the Server's HBA WWIDs from the "pull down" and not just simply TYPED in.

[shashi kanth]

Found the cause for this problem. This issue happening because of none of battery modules are in a working state.