npar-commands on a rp7410 - unsupported platform?

[Bernhard Bergmueller]

We just installed HP-UX 11i on an rp7410 - that IS a machine with two cells and should be able to get partioned. One partition with one cell is installed and I wanted to modify it. With the command "parstatus -c0" I got the following error:

CIM_ERR_NOT_SUPPORTED: The requested operation is not supported: "@30:The platform is not supported.[]"
Note: Unable to get any HP_NParComplex information.
Error: Unsupported platform.

But that IS a supported platform - do anyone know what the problem might be?

Best regards!

Bernhard

[Steven E. Protter]

Shalom Bernhard,

I'd take that as a message that you need to check firmware and patching on that system.

You may even need a hardware call because this can be triggered by improper system board replacement.

Next step: OS patching, perhaps remove and re-install vpar/npar software.

SEP

[Sameer_Nirmal]

If the system has HPUX 11.23, there was a patch for this issue i.e. PHCO_30392.

[Bernhard Bergmueller]

Hi!
Sorry for the late anwser - I was not in the office for two weeks.
I am sure that this is no problem of hardware replacement, because no hardware was replaced. I installed that system with a make_tape_recovery tape from a system with no cells. npar-commands were never used on this machine. HP_UX (11.11 on PA-RISC) is running without problems - only commands regarding cell-configuration does not work.

Make_tape_recovery is not like an image, but installs completely new with the same information and configuration as the source system, but the installation of HP-UX is done normally like from CD. NPAR ist installed, bus it doesn't work as I wrote.

Any ideas? Every idea is welcome!

Best regards!

Bernhard

[Torsten.]

" installed that system with a make_tape_recovery tape from a system with no cells..."


"Make_tape_recovery is not like an image, but installs completely new with the same information and configuration as the source system, but the installation of HP-UX is done normally like from CD. "

Not exactly. It is restoring the tar archive from the tape. It cannot install what isn't there.

This is not a golden image.


Patching may solve this.


Anyway, what gives

#cimprovider -l -s
MODULE STATUS
OperatingSystemModule OK
ComputerSystemModule OK
ProcessModule OK
IPProviderModule OK
DNSProviderModule OK
NTPProviderModule OK
NISProviderModule OK
SDProviderModule OK
IOTreeModule OK
HP_VParProviderModule OK
FSProviderModule OK
HPUXLVMProviderModule OK
AmgrAgentProviderModule OK
SGProvidersModule OK
EMSHAProviderModule OK
HPUX_ProviderModule OK
HP_NParProviderModule OK
HP_ResParProviderModule OK
HPUXRAIDSAProviderModule OK
HPUXSCSIProviderModule OK
HPUXSCSICSProviderModule OK
SFMProviderModule OK
HPUXFCProviderModule OK
HPUXFCCSProviderModule OK
HPUXFCIndicationProviderModule OK
HPUXIOTreeIndicationProviderModule OK
HPUXLANProviderModule OK
HPUXLANCSProviderModule OK
HP_iCODProviderModule OK
HP_iCAPProviderModule OK
HP_GiCAPProviderModule OK
HP_OLOSProviderModule OK
HP_UtilizationProviderModule OK

[Bernhard Bergmueller]

Hi, Torsten!

I am back again - had a broken leg and so I am a bit late. Hope you didn't forget me!

Here is the response from this command:

euro11 # cimprovider -l -s
MODULE STATUS
OperatingSystemModule OK
ComputerSystemModule OK
ProcessModule OK
IPProviderModule OK
HP_iCODProviderModule OK
HP_VParProviderModule OK
HP_NParProviderModule OK
euro11 #

Hope that helps?

Best regards!

Bernhard

[Torsten.]

>>"Note: Unable to get any HP_NParComplex information."

I guess some of the CIM server related stuff is missing. I would try to install (a newer version) of the nPar manager/provider from the application CD - this will also install all the related bundles.

[Bernhard Bergmueller]

Hi, Torsten!

Thanks for the quick anwser. In this location there is no CD available - do you have an idea where to download that stuff? In IT Resource Center I only find some patches but not the whole piece of software.

Best regards!

Bernhard

[Torsten.]

I can only find the nPartition provider:

http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=nParProvider

and the partition manager, hope this is enough:

http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=ParMgr

http://www.docs.hp.com/en/PARMGR2/index.html

[Bernhard Bergmueller]

Hi, Torsten/any others!
Everything you told me is now downloaded and installed (NPar Provider and CommandView SDM (Partition Manager)completely), but no changes - same error maessage and same reply on "cimprovider -l -s".
Have you got any other idea? Every help would be great!
Best regards,
Bernhard

[Torsten.]

Could you provide a "swlist"?

[Bernhard Bergmueller]

Hi!
Enclosed the swlist - hope you can read it, because formatting is a bit difficult in this small window.

Hope that's what you want!

Best regards

Bernhard

euro11 # swlist
# Initializing...
# Contacting target "euro11"...
#
# Target: euro11:/
#

#
# Bundle(s):
#

ACC363BUNDLE B.11.11 aCC 3.63 Compiler Patch Bundle
B2491BA B.11.11 MirrorDisk/UX
B3913DB C.03.60 HP aC++ Compiler (S800)
B5725AA C.6.2.241 HP-UX Installation Utilities (Ignite-UX)
B6848BA 1.4.gm.46.9 Ximian GNOME 1.4 GTK+ Libraries for HP-UX
B9073BA B.11.11.07.01.00.00 HP-UX iCOD (Instant Capacity)
B9788AA 1.3.1.16.00 Java2 1.3 SDK for HP-UX
B9789AA 1.3.1.16.00 Java2 1.3 RTE for HP-UX
BUNDLE B.11.11 Patch Bundle
BUNDLE11i B.11.11.0306.1 Required Patch Bundle for HP-UX 11i, June 2003
Base-VXVM B.03.50.5 Base VERITAS Volume Manager Bundle 3.5 for HP-UX
CDE-English B.11.11.0412 English CDE Environment
CMDVIEWSDM 1.09.02 HP StorageWorks Command View VA
FDDI-00 B.11.11.02 PCI FDDI;Supptd HW=A3739A/A3739B;SW=J3626AA
FEATURE11-11 B.11.11.0209.5 Feature Enablement Patches for HP-UX 11i, Sept 2002
FibrChanl-00 B.11.11.12 PCI/HSC FibreChannel;Supptd HW=A6684A,A6685A,A5158A,A6795A
FibrChanl-01 B.11.11.06 PCI-X FibreChannel;Supptd HW=A6826A,A9782A,A9784A,AB465A
GOLDAPPS11i B.11.11.0509.429 Applications Patches for HP-UX 11i v1, September 2005
GOLDBASE11i B.11.11.0509.429 Base Patches for HP-UX 11i v1, September 2005
GigEther-00 B.11.11.19 PCI/HSC GigEther;Supptd HW=A4926A/A4929A/A4924A/A4925A;SW=J1642AA
GigEther-01 B.11.11.20 PCI/PCI-X GigEther;Supptd HW=A6794A/A6825A/A6847A/A9782A/A9784A/A7109A/AB465A
HPUX11i-OE B.11.11.0509 HP-UX 11i Operating Environment Component
HPUXBase64 B.11.11 HP-UX 64-bit Base OS
HPUXBaseAux B.11.11.0509 HP-UX Base OS Auxiliary
HPjmeterAgent 3.0.00.00 HPjmeter Agent
HPjmeterConsole 3.0.00.00 HPjmeter Console
HWEnable11i B.11.11.0509.430 Hardware Enablement Patches for HP-UX 11i v1, September 2005
IEther-00 B.11.11.09 PCI/PCI-X IEther;Supptd HW=A7011A/A7012A/AB352A/AB290A/AB545A
ISEEPlatform A.03.95.021 ISEE Platform
Ignite-UX-11-11 C.6.2.241 HP-UX Installation Utilities for Installing 11.11 Systems
J4189-11001C E.10.34 Hewlett-Packard JetDirect Printer Installer for Unix
J4269AA B.04.00.02 LDAP-UX Integration
Java15JDK 1.5.0.01.01 Java 1.5 JDK for HP-UX
Java15JDKadd 1.5.0.01.01 Java 1.5 JDK -AA addon for HP-UX
Java15JRE 1.5.0.01.01 Java 1.5 JRE for HP-UX
Java15JREadd 1.5.0.01.01 Java 1.5 JRE -AA addon for HP-UX
MOZILLA 1.7.8.00.00 Mozilla 1.78 for HP-UX
MOZILLAsrc 1.7.8.00.00 Mozilla 1.78 Source distribution
NParCmds A.01.02 Enhanced NPartition Commands
OnlineDiag B.11.11.16.09 HPUX 11.11 Support Tools Bundle, Sep 2005
OpenSSL A.00.09.07m.014 Secure Network Communications Protocol
ParMgr B.12.02.02.02 Partition Manager - HP-UX
RAID-00 B.11.11.01 PCI RAID; Supptd HW=A5856A
RAID-01 B.11.11.05 RAID SA; Supptd HW=A7143A/A9890A/A9891A
SysMgmtWeb A.2.2.0.4 HP-UX Web Based System Management User Interfaces
T1455AA 1.3.1.16.00 Java2 1.3 Mozilla Plugin for HP-UX
T1456AA 1.4.2.09.02 Java2 1.4 SDK for HP-UX
T1456AAaddon 1.4.2.09.02 Java2 1.4 SDK -AA addon for HP-UX
T1457AA 1.4.2.09.02 Java2 1.4 RTE for HP-UX
T1457AAaddon 1.4.2.09.02 Java2 1.4 RTE -AA addon for HP-UX
T1458AA 1.4.2.09.02 Java2 1.4 Netscape Plugin for HP-UX
T1471AA A.04.20.004 HP-UX Secure Shell
T2743AA A.01.01.01 HP Global Workload Manager Agent
WBEMSvcs A.02.05.04 HP WBEM Services for HP-UX
hpuxwsApache A.2.0.54.01 HP-UX Apache-based Web Server
hpuxwsTomcat A.5.5.9.01 HP-UX Tomcat-based Servlet Engine
hpuxwsWebmin A.1.070.04 HP-UX Webmin-based Admin
hpuxwsXml A.2.00 HP-UX XML Web Server Tools
ixJboss A.05.00-4.0.2 Application Server
nParProvider B.12.02.07.03 nPartition Provider - HP-UX
perl D.5.8.3.B Perl Programming Language
scsiU320-00 B.11.11.02 PCI-X SCSI U320; Supptd HW=A7173A/AB290A
vparprovider B.11.11.01.01 vPar Provider - HP-UX
#
# Product(s) not contained in a Bundle:
#

PHCO_33142 1.0 ugm cumulative patch
PHCO_34207 1.0 cumulative SAM patch
PHKL_34161 1.0 Fibre Channel Mass Storage Patch
PartitionManager B.11.11.02.00.05.03 Partition Manager for HP-UX
VNC 4.1.1
bash 3.00.14 bash
gettext 0.14.1 gettext
libiconv 1.9.2 libiconv
swcc_agent 2.5.0Build106 StorageWorks Command Console Agent

[Torsten.]

All the CIMserver and Webes stuff is a complex framework - if at least 1 component does not work correctly you will have problems anywhere else.

I searched for some more information on my (non-cell based) system about the nParMgr:

Prerequisites
SysMgmtHomepage.SMH-RUN required by PartitionManager

Corequisites
PartitionManager.PARMGR,r>=B.11.11.02.% required by ...
Jdk15.JDK15,r>=1.5.0 | Jdk14.JDK14,r>=1.4.2 | ...
Jre15.JRE15,r>=1.5.0 | Jre14.JRE14,r>=1.4.2 | ...
hpuxwsTOMCAT.TOMCAT,r>=A.1.0.00.01.% required by Par ...
NParProvider.NPAR-RUN,r>=B.01.00.% required by Part...
SystemAdmin.SAM,r>=B.11.11.% required by PartitionMa ...
NPartition.NPARCMDS-RUN,r>=A.00.01.% required by Par ...


Most of the components have some more dependencies.


Because your current software is some old now (september 2005), I would consider to do a "swverify \*" first and look for problems, then install the latest patch bundles from here:

http://www11.itrc.hp.com/service/patch/releasePage.do?BC=main|releaseIndexPage|&releaseId=0806-11.11