OpenCall messages

[Sergejs Svitnevs]

HP-UX 11.11 & OpenCall Media

Hi,

Nlog utility displays the lot of messages like these below:
| | UTIL_LOGENTITY | W| LOG:024:00203:libComCfg: Failed to find global configuration file.
| | UTIL_LOGENTITY | E| LOG:024:00103:ConfigLib: File not found.
| | UTIL_LOGENTITY | E| LOG:024:00103:ConfigLib: File not found.

This problem is repeatable and occurs every 5 minutes.

Verbose output shows that messages come from TELECOM_SCP subsystem and contains information such as:

File : Line :: /home/pack/OC3.A-100/code/ConfigLib/src/ConfigLib.c : 195
Cause : The specified file does not exist or has a wrong path.
Action : Check for file existence.
Action : If the file is global.conf, check also for HP_AIN_CONFIG_FILE environment variable setting.
Action : If the file is debug.conf, check also for HP_AIN_DEBUG_CONFIG environment variable setting.

OpenCall platform works without a problems.
I've checked both environment variables through the %ENV, everything’s OK.

What could be the problem?

Thanks.

[Steven E. Protter]

Shalom Sergejs,

There may in fact be nothing wrong.

There is every indication taht there are vaiable settings wrong in the global.conf file.

Maybe something has been deleted the current program is working off memory. This situation will then change right after the next boot.

I would take the time to see that all filesystem/path references in global.conf are correct, eg they exist.

May also be a bad line of C code in the product with unknown impact or meeting. Did you google the message? Might be with a try with the site:hp.com directive.

Note that %ENV is not in common use with the korn or posix shells. Check the output of the env command.

You say you have checked the env variables, but is the product itself functioning properly?

SEP

[Sergejs Svitnevs]

Hi Steven,

The restart has not corrected my problem.
An appropriate error messages appear in the log file again.
Product itself works properly.

[Bill McNAMARA_1]

these are not errors. The ss7 process is just searching and developing its search path on startup.
The files do exist but in /etc/opt/HP-AIN/