patch 30015 install problem

[huaxiang]

1. on itanium rx2600 ,hpux version 11.23, install patch 30015, analysyt passed, but installation failed.
2. error message:
*****************************88

ERROR: could not access remote file "/usr/lib/hpux64/aries64.so" in software itme "PHSS_30015.CORE2-64SLIB,r=1.0,a=HPUX_B.11.23_IA,.... due to a internal erroron the remote system.
failed intalling fileset "PHSS_30015.core2-64SIB,.....
**********************************8
any problem?

[Joseph Loo]

hi,

have you check if this patch is already install?

# swlist -l patch|grep 30015

may i know the command you have given for this patch, i.e. # swinstall -s ?

finally, could you also try this?

# /sbin/init.d/swagentd stop
# /sbin/init.d/swagentd start

and perform swinstall again.

regards.

[huaxiang]

1. 30015 is not installed.
2. command used:swinstall -s ?
3. try

# /sbin/init.d/swagentd stop
# /sbin/init.d/swagentd start

and error message remain the same.

thank u for ur reponse, and any other suggestion?

[generic_1]

Check the permissions on the file.
Also you could do a swlist on the patch and check its state.
If its not confired try rerunning it manually to configure it.

[Joseph Loo]

the question in doubt is how (what commands and argument pass) do you install the patch? i.e

# swinstall -s /tmp/PHSS_30015.depot

have you also do anything to your /etc/hosts file lately?

read this thread.

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=357806

regards.
(p.s. some points would be nice)

[huaxiang]

1.some other software can be installed.
2. i will try the above suggetion nextday , hope that would work.
3. more points will be given after i finish installing the software.


thank u !

[Thayanidhi]

Not sure what went wrong!!
Try the latest patch from HP for the same.

PHSS_30674

Read patch text, whether it helps your problem.

TT

[Bharat Katkar]

Did you unshar the patch properly. See what i normally to do install a patch.

1. sh PHSS_30015
This gives me one depot file and a text file.
2. GO thr' the text file and see if there are any dependencies,whether reboot is required and installation instructions given.
3. Install the patch, suppose you have unshared the patch in /tmp
#swinstall -s /tmp/PHSS_30015.depot
This does installation for you.
See the text file for any specific options to be given for swinstall. Normally this works.

On the other hand you can copy this Patch to your default depot /var/spool/sw using swcopy command. see man swcopy.
Then execute #swinstall and find PHSS_30015 in the list displayed. Select it for install, do Analysis (watch log generated for any warnings/errors displayed ) and then continue further with installation.

Hope this helps.

[huaxiang]

problem solved by the way indicated by Joseph Loo.

thank u all