patch installation

[amipankaj]

Hello Experts,


i got some error while installing a depot on my server.

the depot is on server1 and i want to install it on server2.

the analysis phase giving follwing error.

ERROR: The expected depot or root does not exist at │
│ │ "/depots/11.23/depot". │
│ │ * Retry number 1 of 1 for product information. │
│ │ ERROR: The expected depot or root does not exist at │
│ │ "/depots/11.23/depot". ││
│ │ ERROR: Cannot open source. Check above for errors, as well as the ││
│ │ daemon logfile on the source host (default location: /var/adm/sw/swagentd.log). │
│ │ ERROR: Cannot continue the Analysis Phase until the previous errors │
│ │ are corrected.


i have checked on the the source server also and didn't get any error.

please suggest, what to do?


thanks ....Roy

[Asif Sharif]

Hi Roy,

Just copy the depot into machine where you want to install on this path. /tmp/11_23/depot

#swinstall -s /tmp/11_23/depot

Regards,
Asif Sharif

[OFC_EDM]

Did you want to install the software from the depot or simply register the depot on the server?

[OFC_EDM]

If you have the depot files on server2 too then I think its

swreg -l depot /path/to/depot

This will register the depot on server 2


If the depot is on server1 then from server1 I think its

swreg -l depot /path/to/depot @ server1

Check out the man pages at http://docs.hp.com/en/B2355-92069/B2355-92069.pdf (page 511)

[amipankaj]

Hi folks,


the depot is already registered on server server1, i am able to see it using swlist -l depot on server1....i think it may be the access problem, but the permission is also pooking good..its 750.

[Ivan Krastev]

What is the exact command used for this installation? Maybe you didn't specify -s parameter?

regards,
ivan

[Dennis Handly]

>the depot is on server1 and I want to install it on server2.
ERROR: The expected depot or root does not exist at "/depots/11.23/depot".

Hmm, the message doesn't seem to have server1 anywhere. Did you use:
swinstall -s server1:/depots/11.23/depot

>I am able to see it using swlist -l depot on server1

Can you see it from server2?
swlist -l depot -s server1

[Trng]

Hi,

you need to make sure that both nodes are pinging one from another and put entries in /etc/hosts accordingly.

regards
skr

[David Markus]

Hi all,

David here, a colleague of Pankaj... I've also been investigating the issue, as I'm the creator of the custom bundles.

I've built them on systemA and swcopied it to systemB, which is within the customer's network.

From there it's can be installed with swinstall.

I've done this many times with multiple bundles without any problems. The current 11.11 bundle works like a charm. It is the 11.23 bundle that is giving problems. It was built the same way as the 11.11 bundle (except other patches of course) and is registered on both systemA and B.

Whenever we try to install it from either system, we get the message that "the target agent cannot access the source".

I've already rebuilt the entire bundle, suspecting that something might be wrong there. I've also unregistered and registered the bundle many times. Also stopped and started swagent, but still no go.

@Ivan Kastrev: Yes, we did specify the -s option. The command I used was: swinstall -s systemA:/depots/11.23/depot

@Dennis Handly: Yes, we did specify the server. Also when we do 'swlist' remotely, the bundle shows up in the list.

@Trng: the reason why the systems should be able to ping eachother isn't clear to me. SDUX needs ports 2121, 2200-2209 to be open, which they are. Also, the customer uses DNS, and all hostnames can be resolved in both ways.

[Dennis Handly]

>The command I used was: swinstall -s systemA:/depots/11.23/depot
>Also when we do 'swlist' remotely, the bundle shows up in the list.

Can you list the depot remotely:
swlist -l fileset -s systemA:/depots/11.23/depot

[amipankaj]

Yes Dennis, we are able to list it remotely withe command swlist -l depot @serverB and the depot is visilbe there. No issues in that also.

[Dennis Handly]

>we are able to list it remotely with command swlist -l depot

I didn't ask about "-l depot", I asked about "-l fileset". The latter has to actually look inside the depot.

[David Markus]

Hi Dennis,

also swlist -l fileset works, it gives a nice cool list of patches.

cheers,

david

[Dennis Handly]

>also swlist -l fileset works, it gives a nice cool list of patches.

Hmm, if it can read inside the depot, it seems like it should be able to install it.

[David Markus]

Hence the question :)

[Dennis Handly]

>David: Hence the question :)

If you don't get any solutions here, it may be time to talk to the Response Center.
Are you up to date on your SD patches?

[David Markus]

I've placed a software call yesterday and we're working on the case. If the problem is found, I'll post it here.

Nevertheless thanks for all your help.

cheers,

David