Please Report Forums Issues! (7/2)

[Patrick Wallek]

I had major problems getting logged into the forums last night. Actually I could never get logged into the forums. When I went to forums.itrc.hp.com it would not log me on automatically. When I clicked on 'login' on the left-hand menu, I would get a pop-up message saying that 'the page contained no data' or something to that effect.

I went to itrc.hp.com and it logged me in and recognized me, but when I clicked on the 'forums' link from there, it took me to the forums home page, but did not log me in. There were a couple of posts I was going to respond to, but when you can't get logged in, that's kind of difficult.

This all happened at approximately 11:00 PM Central time last night (July 8).

[Vincenzo Restuccia]

I can't reply with attachment,error 404.

[Victor BERRIDGE]

Are you having any trouble with the members list?
Error processing SSI file '/cm/MemberListContent/1,1161,LoggedIn!,00.html'
(a few times today...)

All the best

Victor

[Kimberly Ann]

Patrick & Victor,

I have experienced your issues within past few days. I have a message into our support group regarding these and the others mentioned.

All -- please keep the feedback coming into me when you can. As primary users, you see things happen more often as a group. Your input is very helpful in refining and enhancing the Forums overall.

Best Regards,
Dan

[Victor BERRIDGE]

Hi Dan,
I just followed a link that takes you to us.external2.hp.com/blahblah..docid=...
which askes you to to log yourself again... closing this windows (last time it said I wasnt able to connect...) show at next refresh that its lost you connection since on left you can see again register...
Can anything be done when someone suggests to look at a DocId= to give the choice of the 2 repositaries us and europe ?

All the best

Victor

[eran maor]

Hi Dan

two things

1. the connection is becoming very slow in the past month , mybe there is more users .

2. we had a problem in israel to load the forum page when we conect with the bigest ISP in israel , the status is that i open a call in this compeny about it .
i think that mybe there delete the forum page from the cashe or there are using the ip for internal use , but if you will get response from israel about it know that i m handing it .

[Vincenzo Restuccia]

Today I have a connection very very slow.

[James R. Ferguson]

Hi Dan:

Things are dead slow this morning...and at a time that activity seems very low.

...JRF...

[Alexander M. Ermes]

Hi Dan.
Next issue :

Message was shown with no replies.
Placed a reply to this message.
When i came back to it on the forum page, it showed some more replies, which have been placed hours ago, but not been shown in the first place.
Rgds
Alexander M. Ermes

[Alex Glennie]

Performance v.poor today +

experienced same problems as Alexander.

Also I'm logged in, try to post reply and getting request to login first ? When I try to login again I get cannot register errors for both the US & European sites.

No points please !!!

[Patrick Wallek]

Dan,

I resolved my problem of logging in from home last night. I had to go into my cookies.txt file (using Netscape 4.76) for the profile I am using and search through it and delete ALL references to hp.com. Once I did that, I had to log in initially again, but it actually let me log in and respond to a couple of posts.

Apparently there was a problem with a new cookie that was sent or one of the old ones got corrupted?

[Jim Turner]

Dan,

1. The ITRC is running at its (unfortunately) regular glacial pace today. N4000's are nice, however Superdomes are better. Shovel some new kit into the ITRC -- it needs it badly.

2. How about a link or check box on the reply screen for "Notify Me". When I reply to a post, I'm most generally interested in seeing other responses as well. Right now, I have to navigate back to the message and click the "Notify Me" link to activate notification. It would be so much better to be able to reply *and* activate notification in the same step/screen.

Thanks as always,
Jim

[Deshpande Prashant]

Here are some
- Slow refresh
- Loosing connection while submitting reply.
- prefer to see question while submitting answer.
- Occasional 404 error on viewing questions.
-sorting/searching questions on users name
(I needed to see answers to my question posted 6 months earlier, the only way I was to get that question was to put question in search string and if if I don't put exact word I was not able to get there.)
Thanks
Prashant Deshpande.

[Joseph C. Denman]

Received this when logging into the forum.

Error processing SSI file '/cm/FamilyHomeContent/1,1152,unknown!117,00.html'

[John Bolene]

Getting really strange response time times today.

It has been really fast (2 - 3 second refresh) at times and really slow ( 5 to 15 seconds) at times.

The faster times may be due to folks going on vacation this week.

And it was really nice to have a few fast popping screens.

[leereg_5 · Accepted solution]

Each time I try to login via clicking the "login" button, and input my user account and passwd, but I was refused to login. So each time only when I I click "reply" or " new message" . Then the welcome massage with my user name are appeared. Why I can not login after registration?

[leereg_5]

It is too slow to exporing the ITRC!
Can it be more speed?

[Kiyoung]

Hi Dan,

For the first time I write my problem.
But I want to append more information about my problem.
But I can't find to edit message.
Please let me know, how can I add a message to my question.

I always thanks for this forum.
Kiyoung.

[Michael Tully]

When I try to respond to this post I get
a error 404 object not found. It was a question in relation to swap space.

http://forums.itrc.hp.com/cm/QuestionAnswer/1,1150,0x85d2d08cc06fd511abcd0090277a778c,00.html

I also get it trying to post this answer.

Regards
Michael

[Herve BRANGIER]

Dan,

Like others said ITRC is really slow...

I have sometimes 404 errors when I try to reply...
and incomplete pages (like forum->hp-ux today).

Regards,

Herv?

[Paula J Frazer-Campbell]

Hi
Almost every time I search / refresh I am asked to login again which entails going to Europe site.

Paula

[John Bolene]

There has been some server issue today, and I have been unable to login to the ITRC forums until now.

Dan helped to fix whatever was broken and I am able to login as of just a few minutes ago.

Thanks Dan

BTW, what was broken?

[James R. Ferguson]

Hi Dan:

I've seen lots of problems today: (1) This puppy is SLOW; (2) occassional 404-errors; (3) a few abbreviated pages returned (as I've reported before); (4) trouble logging in at various times (blank pages returned).

Dan, when can we expect some resolution? These are the same issues we see again and again.

...JRF...

[Michael Tully]

Hi Dan,

Yesterday and today the system is very slow.
There are the usual suspects, error 404's,
and screens being truncated.
The ITRC login server seemed to be down for
a period yesterday as well.

Regards
Michael

[Stefan Schulz]

Hi,

i haven't been able to post or reply for the past two days. I got an errormessage about an unreachable server. Although the unreachable server wasn't named i think it was something like us-external2.itrc.hp.com.

This was no general problem because i saw others reply to the messages where i couldn't.

Regards Stefan